Zachary C. Hicks Sr.
2316 Norwood Court Trenton,MI
Summary
Over eight years working in an Emergency Department, five years working as a medic and the last four years as a clinical nurse. Highly skilled in assisting physicians and fellow nurses with a wide range of bedside procedures, triaging patients, administration of emergency medications, assisting with running codes, direct care of trauma and critically ill patients, cleaning and restocking treatment areas and maintaining highest standards of safety. Four years as a nursing assistant and an additional three years working on an ambulance as a basic level EMT.
Overview
15
15
years of professional experience
1
1
Certification
Work History
RN Case Manager
Aetna Better Health of Michigan
12.2022 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Clinical Nurse
Beaumont Health System
11.2020 - 08.2022
- Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes.
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Evaluated patient histories, complaints and current symptoms.
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
Clinical Nurse
Beaumont Health System
07.2018 - 11.2020
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Paramedic Technician
Beaumont Health System
08.2013 - 07.2018
- Worked directly with physicians, mid-levels, and nurses to achieve positive patient outcomes.
- Worked in emergency codes and traumas.
- Over the last 4 years I have also become very proficient in IV starts.
- I have learned to successfully handle working in a fast paced stressful environment.
- Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
Nursing Assistant
Oakwood Hospital And Medical Center
04.2009 - 08.2013
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Transported patients to other areas of the hospital in wheelchairs and gurneys.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
Emergency Medical Technician
Concord EMS
12.2010 - 04.2013
- Responded to dispatched emergency assignments quickly and safely.
- Monitored patients for changes, and reviewed and revised plans accordingly.
- Inspected the vehicle, medical supplies and equipment during down time.
- Ensured safety and well-being of patients.
- Transported patients to and from different departments.
Education
Bachelor of Science - Nursing
University of Michigan - Flint
Flint, MI08.2022
Associate of Applied Science - Nursing
Wayne County Community College District
Detroit, MI05.2018
Paramedic
Michigan Academy of Emergency Services And Allied Health
Huron Charter Township, MI05.2012
High School Diploma -
Trenton High School
Trenton, MI06.2006
Skills
- Client assessment and analysis
- Extremely organized
- Qualified in patient transport
- Patient-focused care
- Intravenous therapy comprehension
- Patient evaluation/intervention
- Patient education
- Excell in working in stressful/fast pace environment
- Microsoft Teams
- Interqual
- Patient Advocacy
- HIPAA Compliance
- Medication Management
- Critical Care
- Microsoft Word/Excel/PowerPoint
Certification
- BLS/ACLS
- PALS
- TNCC
- ENPC
- Paramedic license in the state of Michigan
Timeline
RN Case Manager
Aetna Better Health of Michigan
12.2022 - Current
Clinical Nurse
Beaumont Health System
11.2020 - 08.2022
Clinical Nurse
Beaumont Health System
07.2018 - 11.2020
Paramedic Technician
Beaumont Health System
08.2013 - 07.2018
Emergency Medical Technician
Concord EMS
12.2010 - 04.2013
Nursing Assistant
Oakwood Hospital And Medical Center
04.2009 - 08.2013
Bachelor of Science - Nursing
University of Michigan - Flint
Associate of Applied Science - Nursing
Wayne County Community College District
Paramedic
Michigan Academy of Emergency Services And Allied Health
High School Diploma -
Trenton High School
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