Zachary Horn
East Aurora,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Starbucks Barista
State University Of New York At Geneseo
02.2022 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
Bachelor of Science - Economics
State University of New York At Geneseo
Geneseo, NY05.2025
High School Diploma -
East Aurora High School
East Aurora, NY06.2021
Skills
- Upselling
- Guest Satisfaction
- Cash Flow Management
- Hospitality and Professionalism
- Spanish Fluency
- Adaptive and Creative
- Ordering Procedures
- Resolving Complaints
- Inventory Management
Accomplishments
- Heavily active in college community
- Vice President of the Voices for Planned Parenthood organization on campus
- Treasurer of the Pride Alliance at Geneseo, responsible for balancing the club's books
- Event Coordinator for the Iris Literary Magazine at Geneseo
- Fully certified barista within just a semester at Geneseo
Languages
Spanish
Professional Working
Timeline
Starbucks Barista
State University Of New York At Geneseo
02.2022 - 05.2023
Bachelor of Science - Economics
State University of New York At Geneseo
High School Diploma -
East Aurora High School
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