Silvia John
Pembroke Pines,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Starbucks
06.2021 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Sales Associate
Express Factory Outlet
06.2020 - 09.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Arts - Nursing
Keiser University
Pembroke Pines, FL04.2024
High School Diploma -
Cooper City High School
Cooper City, FL06.2020
Skills
- Cash Handling
- Opening and closing duties
- Upselling
- Payment Processing
- Customer Needs Assessment
- Product Sales
Languages
Malayalam
Native or Bilingual
Hindi
Professional Working
Timeline
Starbucks Barista
Starbucks
06.2021 - Current
Sales Associate
Express Factory Outlet
06.2020 - 09.2020
Associate of Arts - Nursing
Keiser University
High School Diploma -
Cooper City High School
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