ZACHARY HOWERTON SR
Spokane Valley
Summary
Results-driven professional with proven expertise in customer service and client relationship building. Skilled in problem-solving and cash flow management, dedicated to enhancing client satisfaction and streamlining processes.
Detail-oriented finance manager with extensive experience in developing financial strategies to optimize revenue and ensure compliance. Known for strong negotiation and critical thinking skills, contributing to improved profitability and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mobile Notary
ZAC'S NOTARY
Spokane Valley, WA
01.2024 - Current
- Facilitated notarization of legal documents ensuring compliance with state regulations.
- Managed scheduling and logistics for mobile appointments, enhancing client accessibility.
- Provided expert guidance on legal document requirements to clients, improving satisfaction rates.
- Developed streamlined processes for document verification and signing, reducing turnaround time.
- Oversaw quality control of notarized documents to maintain accuracy and integrity in service delivery.
Owner/Operator
SHINE DETAILING AND AUTOMOTIVE
Spokane Valley, WA
01.2011 - Current
- Established comprehensive detailing processes to enhance vehicle appearance and customer satisfaction.
- Led a team in executing advanced automotive detailing techniques, ensuring high-quality service delivery.
- Managed inventory and procurement of detailing supplies, optimizing cost efficiency and quality standards.
- Developed and implemented marketing strategies to increase brand awareness and attract new customers.
- Trained staff on best practices in automotive care, promoting skill development and service consistency.
- Oversaw scheduling and operational logistics, maximizing workflow efficiency during peak business hours.
- Evaluated customer feedback to refine services, fostering continuous improvement in operations and client relations.
Finance Manager
FREEDOM AUTO SALES
Spokane Valley, WA
09.2020 - 11.2025
- Developed and implemented financial strategies to optimize revenue generation and reduce operational costs.
- Led monthly financial reporting processes, ensuring accuracy and compliance with industry standards.
- Analyzed financial performance metrics, identifying trends and recommending actions to improve profitability.
- Managed budgeting processes, collaborating with departments to align financial goals with organizational objectives.
- Conducted risk assessments and developed mitigation strategies to safeguard company assets against potential threats.
- Developed and implemented financing strategies to optimize loan approval processes.
- Mentored junior staff on compliance regulations and dealership finance policies.
- Assisted customers with product selection and inquiries to enhance shopping experience.
House Manager
SOBER HOMES
Lake Elsinore, CA
05.2019 - 12.2019
- Managed daily operations of sober living facilities to ensure adherence to recovery protocols.
- Developed and implemented individualized care plans for residents, enhancing overall well-being.
- Coordinated communication between residents, staff, and external service providers to facilitate support services.
- Oversaw compliance with health and safety regulations within residential environments.
- Oversaw daily operations to ensure exceptional customer service and dining experiences.
Education
High School Diploma -
SAN ANDREAS HIGH SCHOOL
Highland, CA06-2010
Skills
- Notarial acts
- Critical thinking
- Client relationship building
- Identity confirmation
- Customer service
- Problem-solving skills
- Listening skills
- Follow-up techniques
- Trade-in evaluations
- Strong negotiation skills
- Cash flow management
- Relapse prevention
- HIPAA
Certification
- CNP - Certified Notary Public
- HIPAA- TRAINING CERTIFICATE
- DRUG & ALCOHOL AWARENESS CERTIFICATE
Timeline
Mobile Notary
ZAC'S NOTARY
01.2024 - Current
Finance Manager
FREEDOM AUTO SALES
09.2020 - 11.2025
House Manager
SOBER HOMES
05.2019 - 12.2019
Owner/Operator
SHINE DETAILING AND AUTOMOTIVE
01.2011 - Current
High School Diploma -
SAN ANDREAS HIGH SCHOOL