Zachary Hoy
Bellingham,WA
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Strong administrative, relationship-building and problem-solving abilities. Always giving my best.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Solar Consultant
Lumio Solar
12.2022 - Current
- I'm currently working in the solar industry as a sales consultant
- Finding adequate customers
- Perfecting my knowledge in the industry, while also finding if going renewable is the best option for customers
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
HVAC Installer
CM Heating
03.2022 - 02.2023
- HVAC installer this job has provided me with expertise in installing, repairing, and managing preventative and reparative maintenance/install
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Daily I work with my team to problem solve, and create the greater possible outcome for our customers.
Handyman
Handy Max
02.2020 - 04.2022
- I have had previous 2 year experience as a Handy Man for Handy Max
- Through this job I now have experience with plumbing, electrical, HVAC and carpentry
- This work also included heavy equipment operation and customer service
- Through this job I had the opportunity to communicate and support with team members to ensure accurate efficient service
- biding jobs and working with customers.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Conferred with contracted workers about needs and provided expertise about jobs and tool use.
- Positively engaged with customers and maintained professional appearance as company representative.
Equipment Rental Specialist
Stanwood Camano tool rental
03.2021 - 12.2021
- Running the rentals behind the counter doing customer service and finding the right equipment for the customer
- loading and unloading heavy and light equipment
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.
- Executed sales and marketing initiatives to increase revenue for company.
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
Heavy Equipment Operator
Top Grade Top Soil
05.2020 - 12.2020
- I helped customers decipher what they needed and made sales accordingly.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Moved equipment between job locations using truck and trailer.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Car Detailer
4 Wheel Refreshment
03.2018 - 06.2020
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Ceo of 4wheel refreshment
- Trained and motivated employees to perform daily business functions.
- Promoted business via social media to generate leads and maximize brand identity.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Provided elite customer service by resolving problems
Customer Service Associate
Bickford Ford
10.2018 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High school diploma -
Zach Hoy
Marysville, WA06.2021
Skills
- Sales Support
- Business Development
- Customer Relations
- Appointment Scheduling
- Quality Control
- Customer Consultations
- Networking Skills
- Lead Generation
- Repair Work
- Woodworking
- HVAC
- Project Estimation and Bidding
- Quality Control Analysis
- Verbal and Written Communication
- Consulting
- Client Support
- Scheduling
Certification
- Driver's License
- EPA Certification
- Motorcycle License
- HVAC Certification
Awards
Eagle Scout, 11/01/21, I Was a Boy Scout from the ages of 6-18 and awarded Eagle Scout rank in 2022. I have had so many amazing leadership opportunities and wilderness experiences, and life long relationships that have taught me life long skills of perseverance, patience, communication, attention to detail, and so much more
Timeline
Solar Consultant
Lumio Solar
12.2022 - Current
HVAC Installer
CM Heating
03.2022 - 02.2023
Equipment Rental Specialist
Stanwood Camano tool rental
03.2021 - 12.2021
Heavy Equipment Operator
Top Grade Top Soil
05.2020 - 12.2020
Handyman
Handy Max
02.2020 - 04.2022
Customer Service Associate
Bickford Ford
10.2018 - 03.2020
Car Detailer
4 Wheel Refreshment
03.2018 - 06.2020
High school diploma -
Zach Hoy
- Driver's License
- EPA Certification
- Motorcycle License
- HVAC Certification
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