Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Installation Manager
Vivid Ink Graphics
Baton Rouge, LA
01.2022 - Current
Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
Supervised field installation staff and handled escalated issues to maintain progress.
Conducted site visits to evaluate existing conditions and determine any special needs or requirements prior to installation.
Created procedures for installing products effectively and efficiently.
Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.
Analyzed customer feedback following completed installations, making recommendations for improvement where applicable.
Shop Manager
Renaissance Imaging Center
Baton Rouge, LA
10.2015 - 12.2021
Resolved customer complaints promptly and professionally.
Managed daily operations including opening and closing procedures, cash handling and banking activities.
Built and maintained sound business relationships with vendors and suppliers.
Conducted regular stock takes to ensure accurate inventory records.
Handled any and all labor needed to complete necessary orders.
Traveled between cities throughout the state preforming deliveries and pickups of high valued material.