Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zachary Jackson

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

6
6
years of professional experience

Work History

Lowes Garden Center Associate

Lowes Garden
05.2024 - 09.2024
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Supported successful store operations by maintaining clean, safe, and well-organized work environments.

Starfish Computer Intern

Starfish Computer Company
05.2023 - 09.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Car Wash Attendant/Customer Service Representative

Blue Falls
01.2023 - 04.2023
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Cashier

Giant Eagle
01.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Technology Intern

Amherst Exempted Village Schools
01.2019 - 01.2020
  • Performed maintenance on laptops and computers for students
  • Established proper firewalls to ensure students did not visit websites banned by the school
  • Programmed IPads to ensure they only worked on the school's property

Education

Associate of Applied Science - Cyber and Information Security

Ashland University
Ashland
12-2025

Associate of Applied Science - Cyber and Information Security

Lorain County Community College
Elyria, OH
05.2023

Skills

  • First aid training
  • Excellent communication
  • Adaptable and flexible
  • Team cooperation

Languages

English
Native or Bilingual

Timeline

Lowes Garden Center Associate

Lowes Garden
05.2024 - 09.2024

Starfish Computer Intern

Starfish Computer Company
05.2023 - 09.2023

Car Wash Attendant/Customer Service Representative

Blue Falls
01.2023 - 04.2023

Cashier

Giant Eagle
01.2021 - 01.2022

Technology Intern

Amherst Exempted Village Schools
01.2019 - 01.2020

Associate of Applied Science - Cyber and Information Security

Ashland University

Associate of Applied Science - Cyber and Information Security

Lorain County Community College

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Zachary Jackson