Zachary Jacque
Detroit,MI
Summary
Dynamic professional with a proven track record excelling in supply chain management and effective communication. Adept at enhancing operational efficiency and ensuring quality control. I leverage data analysis to drive improvements and foster strong customer relationships. Committed to achieving results and delivering exceptional service in fast-paced environments. Heavily interested in project management, data analytics, and product development.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Lowe's
Norwood, OH
08.2024 - 05.2025
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Processed returns following established procedures and guidelines.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Responded promptly to customer inquiries via phone or email in a professional manner.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Labeled cartons correctly prior to shipping outbound packages.
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Communicated effectively with other departments regarding order status updates.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
After-School Program Leader
Best Point Development
Cincinnati, Ohio
08.2023 - 05.2025
- Adapted lesson plans according to the needs of each individual student.
- Attended professional development seminars related to youth programming best practices.
- Ensured safety of all participants at all times while participating in after-school program events.
- Encouraged positive behavior among students through positive reinforcement techniques.
- Assisted with homework assignments, projects, and tests.
- Cultivated relationships with parents and guardians by providing regular feedback on their children's progress in the program.
- Implemented behavioral management strategies when necessary to ensure an orderly learning environment.
- Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
- Developed lesson plans and educational activities to engage students.
Student Employee
Xavier University
Cincinnati, Ohio
07.2024 - 12.2024
- Managed databases related to student activities including registration forms, grade reports.
- Maintained office supplies inventory by checking stock levels; ordering new supplies; verifying receipt of supplies.
- Developed and maintained student records in an accurate and up-to-date manner.
- Performed administrative tasks such as filing, data entry, photocopying, mail sorting, and scanning documents.
- Acted as a liaison between faculty members and students to ensure academic success.
- Coordinated project schedules, resources and materials to keep teams on-track.
Warehouse Worker
Amazon
Hebron, KY
12.2023 - 03.2024
- Maintained accurate inventory records using computerized tracking systems.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Performed cycle counts to maintain accurate inventory records.
- Operated scanners, computers, and other equipment to track orders.
- Organized warehouse space for efficient storage of products.
- Used pallet jacks to move items to and from warehouse locations.
- Staged and sorted multiple types of products for loading.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Clerk
Randstad
Cincinnati, Ohio
04.2023 - 08.2023
- Processed payments, refunds, and exchanges accurately and efficiently.
- Utilized computer software programs to create reports, labels, forms.
- Processed customer orders promptly and accurately.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Entered data into computer systems accurately and efficiently.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Service Valet
Avis Budget Group
Hebron, KY
07.2023 - 07.2023
- Adhered to safety protocols when driving customer's vehicles.
- Maintained professional appearance while representing the company in public settings.
- Assisted with parking of vehicles in designated areas.
- Contributed to team efforts by accomplishing related tasks as needed.
- Displayed a positive attitude during interactions with customers and colleagues.
- Inspected vehicles for damages prior to parking or retrieving them.
- Resolved complaints in an efficient manner while maintaining high standards of customer service.
- Performed minor maintenance tasks on vehicles, such as filling gas tanks and checking oil levels.
- Performed daily checks on equipment used for valet services.
- Maintained logs of all incoming and outgoing vehicles.
Business Development and Marketing Intern
Tri State Horizons
Cincinnati, OH
06.2023 - 07.2023
- Assessed customer feedback data from surveys and focus groups to improve product offerings.
- Developed an understanding of existing products and services offered by the company while identifying opportunities for improvement or expansion.
- Developed and executed marketing campaigns to generate brand awareness.
- Coordinated cross-functional teams across multiple departments including Sales, IT, HR.
- Compiled reports on various aspects of the business development process including outreach efforts and lead generation activities.
- Collaborated with internal teams to create effective strategies for sales process improvement.
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
Education
Bachelor of Science - International Business
Xavier University
Cincinnati, OH12-2024
Skills
- Market analysis
- Customer relationship management
- Data analysis
- Supply chain management
- Project management
- Effective communication
- Attention to detail
- Quality control
Affiliations
- Men's Club Basketball Player
- Black Student Association Participant
- Gentlemen Organizing Achievement & Leadership Participant
- Study Abroad in Cali Colombia at Pontificia Universidad Javeriana
- Boyz 2 Men X-Change Program via Embrace Evanston
Accomplishments
- Fr. J. Peter Buschmann Award
- TRiO Scholar
- Eagle Scout
Languages
Spanish
Professional
Timeline
Fulfillment Associate
Lowe's
08.2024 - 05.2025
Student Employee
Xavier University
07.2024 - 12.2024
Warehouse Worker
Amazon
12.2023 - 03.2024
After-School Program Leader
Best Point Development
08.2023 - 05.2025
Service Valet
Avis Budget Group
07.2023 - 07.2023
Business Development and Marketing Intern
Tri State Horizons
06.2023 - 07.2023
Clerk
Randstad
04.2023 - 08.2023
Bachelor of Science - International Business
Xavier University
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