Zachary Jones
Summary
Thorough Service Technician with experience in install, sales and service, committed to superior customer service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new skills. Experience managing a high-volume of service calls while maintaining quality and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential & Commercial Service Technician
Capistrano Air
Laguna Hills, CA
06.2021 - Current
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Assisted team members with troubleshooting and diagnostics.
- Explained diagnostic findings to customers and outlined repair or service options.
- Worked overtime, holidays and weekends to accommodate company needs.
- Sold new equipment when necessary.
Commercial Refrigeration/HVAC Technician
Triton Air
San Clemente, CA
10.2018 - 06.2021
- Performed predictive, preventive and corrective maintenance on diverse systems.
- Repaired or replaced defective equipment, components or wiring.
- Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality.
- Performed routine maintenance on diverse systems.
- Diagnosed and repaired a wide variety of HVAC and refrigeration systems.
- Worked overtime, holidays and weekends to accommodate company needs.
- Sold new systems when necessary.
Lead Installer
Rohan & Sons
San Clemente, CA
05.2014 - 10.2018
- Installed complete systems at new residential and business construction sites.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Performed routine preventive maintenance on HVAC equipment.
Education
GED -
Red Bluff High School
Red Bluff, CA06.2009
Skills
- Coordination and Scheduling
- Attention to Detail
- Testing and Analysis
- Valid Driver's License
- Mechanical Abilities
- Installation and Repair
- Verbal and Written Communication
- Diagnosis and Troubleshooting
- Customer Service
- Expertise in Installations
- HVAC and Refrigeration Systems
Certification
Universal EPA
Timeline
Residential & Commercial Service Technician
Capistrano Air
06.2021 - Current
Commercial Refrigeration/HVAC Technician
Triton Air
10.2018 - 06.2021
Lead Installer
Rohan & Sons
05.2014 - 10.2018
GED -
Red Bluff High School
Universal EPA
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