Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Jones

Port Huron ,MI

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized Server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience

Work History

Server

Uris Eatery And Pub
07.2023 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Teds Coney Island
02.2010 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Appliance Sales Specialist

Lowes Home Improvment
02.1998 - 07.2008
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales
  • Maintained product knowledge to assist and educate customers on options available.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
  • Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
  • Utilized [Software] to check item availability in store inventory.
  • Operated store equipment to promote safety and reduce injury.
  • Relayed information regarding current store promotions, sales and special events to customers.
  • Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Markering

SCCCC
Port Huron, MI

High School Diploma -

Port Huron Northern High School
Port Huron, MI
06.1989

Skills

  • Table Setting
  • Daily Specials Memorization
  • Food Running
  • Food Delivery
  • Order Delivery Practices
  • Table Bussing
  • Beverage Preparation
  • Supply Restocking
  • Food Inspection
  • Safe Food Handling
  • Guest Engagement
  • Food Sales and Promotion
  • Cash Handling
  • High-Volume Dining
  • Order Accuracy
  • Food Station Setup
  • Suggestive Selling
  • Dining Area Maintenance
  • Table Setting Knowledge

Timeline

Server

Uris Eatery And Pub
07.2023 - 10.2023

Server

Teds Coney Island
02.2010 - 09.2023

Appliance Sales Specialist

Lowes Home Improvment
02.1998 - 07.2008

Markering

SCCCC

High School Diploma -

Port Huron Northern High School
Bethany Jones