Valeri Beiley
Laredo,TX
Summary
Dynamic bar manager with proven expertise at Tilted Kilt Pub & Eatery, excelling in inventory management and customer relationship building. Successfully trained staff to enhance service quality, resulting in increased repeat business. Bilingual communicator adept at problem-solving, fostering a welcoming atmosphere that drives customer loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Manager
Tilted Kilt Pub & Eatery
07.2024 - Current
- Established relationships with suppliers to negotiate favorable pricing for bar supplies.
- Trained and mentored staff on beverage preparation and customer service standards.
- Oversaw inventory management, reducing waste through efficient stock control practices.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Manager
Atami Steak & Sushi
08.2020 - 07.2024
- Assisted in managing daily operations to ensure efficient service delivery.
- Trained and mentored new staff members on procedures and customer service standards.
- Developed schedules for team members to optimize coverage during peak hours.
- Implemented inventory management practices to minimize waste and reduce costs.
- Facilitated communication between kitchen and front-of-house staff to enhance workflow efficiency. Bilingual communication.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
United High School
Laredo, TX06-2016
Skills
- Bar operations management
- Inventory management
- Staff training and development
- Customer relationship building
- Bilingual communication skills
- Problem-solving
Certification
- Certified TABC
- Food Handlers Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bar Manager
Tilted Kilt Pub & Eatery
07.2024 - Current
Assistant Manager
Atami Steak & Sushi
08.2020 - 07.2024
High School Diploma -
United High School