Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Jones

Augusta,Georgia

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringin three years of expertise in retail a management for retail sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Overnight Team Lead/Junior Assistant Manager

Walmart
06.2022 - Current
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Enhanced employee retention through supportive leadership and prioritizing open communication channels.
  • Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
  • Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
  • Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
  • Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
  • Balanced staffing needs by managing employee schedules and optimizing shift assignments based on individual strengths and workload demands.

Apparel Team Lead

Walamart
02.2022 - 06.2022
  • Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
  • Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
  • Streamlined inventory management processes by effectively tracking incoming shipments and updating stock levels accordingly.
  • Boosted sales performance through regular team training sessions on effective selling techniques and product features.
  • Mentored junior team members, fostering a supportive environment that encouraged professional growth and development.
  • Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.

Overnight Stocker

Walmart
11.2021 - 02.2022
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Education

High School Diploma -

Academy Of Richmond County High School
Augusta, GA
05.2018

Skills

  • Employee engagement
  • Performance management
  • Staff training
  • Adaptability
  • Multitasking
  • Cross-functional collaboration
  • Delegation skills
  • Customer service

Timeline

Overnight Team Lead/Junior Assistant Manager

Walmart
06.2022 - Current

Apparel Team Lead

Walamart
02.2022 - 06.2022

Overnight Stocker

Walmart
11.2021 - 02.2022

High School Diploma -

Academy Of Richmond County High School

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Zachary Jones