Zachary Jones
Vincennes,IN
Summary
Proven team leader and problem-solver, adept at multitasking and organization, demonstrated during a comprehensive internship at Vincennes Lincoln High School. Excelled in roles requiring adaptability and a strong work ethic across diverse settings, including Jay C Food Store and Lowe's, enhancing customer satisfaction and operational efficiency. Skilled in both administrative support and hands-on tasks, consistently delivering results beyond expectations.
Overview
9
9
years of professional experience
Work History
Courtesy Clerk
Jay C Food Store
Vincennes, Indiana
07.2015 - 03.2017
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted in unloading trucks containing incoming stock or supplies.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Promptly responded to customer requests or complaints in an appropriate manner.
Store Associate
Lowe's
Vincennes, IN
05.2017 - 05.2019
- Greeted customers and provided assistance with lumber selection.
- Assisted in loading lumber onto customer vehicles.
- Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
- Organized inventory on shelves according to size, type, and grade of lumber.
- Operated forklifts to unload lumber from delivery trucks.
- Demonstrated safe work practices at all times.
- Adhered to company policies and procedures.
- Provided support during peak periods by working additional hours as needed.
- Operated forklifts to pick customer orders in bulk areas.
- Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
Towing Operator
Troy's Towing
Vincennes, IN
11.2020 - 11.2024
- Operated a variety of equipment such as flatbeds, wheel lifts, and wreckers to transport vehicles.
- Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
- Provided roadside assistance including jump starts and tire changes.
- Assisted in the recovery of stolen vehicles by providing information to law enforcement agencies.
- Responded promptly to customer requests for service via phone or radio dispatch systems.
- Followed all applicable laws while operating tow trucks in order to minimize liability exposure.
- Attended training sessions related to safety protocols and procedures for proper operation of tow trucks.
- Established good working relationships with clients by offering courteous service throughout each job assignment.
- Drove long distances when necessary in order to recover stranded vehicles or deliver them back home.
- Secured loads properly before transporting them over the roadways.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
Internship/Practicum Student
Vincennes Lincoln High School
Vincennes, IN
01.2020 - 05.2021
- Provided administrative support to the Athletic Department by maintaining records of equipment inventory.
- Prepared budget reports for different teams and athletic departments.
- Created marketing materials such as flyers, posters, banners. to promote upcoming events related to athletics.
- Managed logistics related to away games such as transportation arrangements, hotel accommodations, meal plans.
- Reviewed student grades for eligibility reasons and collected paperwork concerning annual physicals.
- Assisted with the set up of equipment for various sporting events.
- One hundred fifty volunteer hours were required for the practicum, which lasted one semester. Internship requirements were four hundred fifty hours, which lasted two semesters.
Student Volunteer
Chelsie Buckman/Evansville Sports Corporation
Evansville, IN
03.2019 - 03.2019
- Assist with the distribution and collection of basketballs during pregame warmups.
- Maintain the court during timeouts and media breaks.
- Assist officials during timeouts and media breaks.
- Responsible for wiping the floor during timeouts, as well as during certain plays when players are at the other end of the floor.
- Twenty unpaid hours were required for completion.
Education
Bachelor of Science - Sports Management
University of Southern Indiana
Evansville, IN05-2021
Skills
- Team leadership
- Adaptability and dependability
- Excellent work ethic
- Multitasking Abilities
- Organization and time management
- Active listening
- Problem-solving
Timeline
Towing Operator
Troy's Towing
11.2020 - 11.2024
Internship/Practicum Student
Vincennes Lincoln High School
01.2020 - 05.2021
Student Volunteer
Chelsie Buckman/Evansville Sports Corporation
03.2019 - 03.2019
Store Associate
Lowe's
05.2017 - 05.2019
Courtesy Clerk
Jay C Food Store
07.2015 - 03.2017
Bachelor of Science - Sports Management
University of Southern Indiana
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