Summary
Overview
Work History
Education
Skills
Leadership Experience
Websites
Timeline
Generic

Zachary Keele

Concord,NC

Summary

Dynamic professional with extensive experience at NVR Mortgage, specializing in document auditing and compliance. Proven analytical and leadership skills enhance operational efficiency and accuracy. Proficient in Microsoft Excel and team collaboration, consistently delivering exceptional service in high-pressure environments. Focused on achieving results and improving customer satisfaction.

Overview

8
8
years of professional experience

Work History

Loan Shipper

NVR Mortgage
Charlotte
01.2025 - Current
  • Audited Loan Documents to make sure all required documents are present and accurate to be delivered in a timely manner.
  • Analyzed loan documents to make sure every aspect was within guidelines.
  • Kept track of post closing dates/documents for record keeping.

Consumer Engagement Team - NOS

Monster Energy
Charlotte
01.2024 - Current
  • Promoted Monster Energy Company drinks through direct consumer engagement and education.
  • Executed distribution initiatives to local businesses, college campuses, and first responders.

Server, Bartender, Headwait

Outback Steakhouse
Concord
05.2022 - 05.2023
  • Delivered exceptional customer service, ensuring satisfaction throughout their dining experience.
  • Utilized problem-solving skills to resolve issues promptly.
  • Managed financial records including payroll, cash deposits, and balancing the books as well as daily closing procedures as Headwait.

Customer Service Supervisor

Harris Teeter
Harrisburg
09.2017 - 01.2020
  • Supervised cashier and bagger teams during manager absences, ensuring smooth operations.
  • Handled cash management, money orders, and addressed customer inquiries effectively.

Education

BSBA - Finance

University of North Carolina at Charlotte
Charlotte
05.2024

Skills

  • Leadership
  • Microsoft Office Suite
  • Financial
  • Interpersonal Skills
  • Analytical Skills
  • Time-Management
  • Microsoft Excel
  • Communication
  • Problem-solving
  • Attention to detail

Leadership Experience

Pi Kappa Phi, Delta Lambda Chapter, Chaplain, 11/22, 12/22, Facilitated new member education and development., Managed Brotherhood committee responsibilities.

Websites

Timeline

Loan Shipper

NVR Mortgage
01.2025 - Current

Consumer Engagement Team - NOS

Monster Energy
01.2024 - Current

Server, Bartender, Headwait

Outback Steakhouse
05.2022 - 05.2023

Customer Service Supervisor

Harris Teeter
09.2017 - 01.2020

BSBA - Finance

University of North Carolina at Charlotte

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