Zachary Kenward
Watford City,ND
Summary
Professional grocery leader with 5+ years experience in managing and optimizing grocery departments. Strong focus on team collaboration, achieving consistent results, and adapting to changing needs. Skilled in inventory management, customer service, and staff training. Reliable and flexible, ensuring efficient operations and high standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Grocery Department Manager
Coborn's Grocery Store
Watford City, ND
10.2018 - Current
- Directed grocery department operations, maintaining merchandising standards, inventory accuracy, and stock rotation.
- Scheduled and coached team members to support coverage, productivity, and customer service.
- Managed ordering and replenishment to maintain shelf availability and reduce out-of-stocks.
- Coordinated resets, ad set execution, and promotional displays to support sales.
- Resolved customer concerns promptly while maintaining service quality and department performance.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Conducted regular performance evaluations, identifying areas for improvement among staff members and implementing targeted coaching initiatives accordingly.
Education
Retail Management - Busness Managment
Alexandria Technical College
Alexandria, MN12-2021
GED -
Williston State Collage Learning Center
Williston, ND12-2018
Skills
- Merchandising strategies
- Budget management
- Customer service and assistance
- Task delegation
- Time management
- Attention to detail
- Multitasking
- Reliability
- Adaptability and flexibility
- Decision-making
- Relationship building
- Recruitment and hiring
Certification
Successfully completed the following certifications.
- Department Leadership Academy, Coborn's inc. 10,30,2020
- Retail Management Certification, Coborn's inc. 10,28, 2022
- Courageous Tour Captain, Coborn's inc. 2025
Timeline
Grocery Department Manager
Coborn's Grocery Store
10.2018 - Current
Retail Management - Busness Managment
Alexandria Technical College
GED -
Williston State Collage Learning Center