Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Kern

Ball Ground,GA

Summary

Detail-oriented Parts Advisor known for exceptional customer service and technical support. Proven ability to assist customers and technicians with parts compatibility, while efficiently managing inventory and enhancing team collaboration.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Parts Advisor

Don Jackson CDJR
Cumming, Georgia
08.2022 - Current
  • Assisted customers in identifying and ordering needed vehicle parts.
  • Assisted technicians in locating hard-to-find parts during repair jobs.
  • Provided exceptional customer service to customers by answering questions and addressing concerns.
  • Answered customer inquiries regarding vehicle specifications and part compatibility.
  • Provided technical support to service department regarding parts availability.
  • Processed incoming shipments of auto parts and ensured proper storage.
  • Collaborated with team members to develop strategies for increasing sales revenue.

Warehouse Supervisor

Troncalli CDJR
Cumming, Georgia
08.2016 - 07.2022
  • Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
  • Coordinated inventory management and organized stock for optimal accessibility.
  • Managed shipping and receiving activities to maintain accurate inventory records.
  • Supervised loading and unloading of materials from incoming trucks.
  • Trained new staff on safety protocols and operational procedures within the warehouse.
  • Maintained and updated inventory records accurately.
  • Worked additional hours during peak periods to support team efforts. and shifts to meet tight deadlines during peak periods.

Education

North Forsyth High
Cumming, GA

Skills

  • Parts procurement
  • Parts sourcing
  • Vehicle compatibility
  • Technical assistance
  • Parts inventory
  • Inventory management
  • Shipping coordination
  • Warehouse operations
  • Returns processing
  • Customer relationship management
  • Problem solving
  • Staff training

Certification

  • Forklift
  • Hazmat

Timeline

Parts Advisor

Don Jackson CDJR
08.2022 - Current

Warehouse Supervisor

Troncalli CDJR
08.2016 - 07.2022

North Forsyth High
Zachary Kern