Detail-oriented Parts Advisor known for exceptional customer service and technical support. Proven ability to assist customers and technicians with parts compatibility, while efficiently managing inventory and enhancing team collaboration.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Parts Advisor
Don Jackson CDJR
Cumming, Georgia
08.2022 - Current
Assisted customers in identifying and ordering needed vehicle parts.
Assisted technicians in locating hard-to-find parts during repair jobs.
Provided exceptional customer service to customers by answering questions and addressing concerns.
Answered customer inquiries regarding vehicle specifications and part compatibility.
Provided technical support to service department regarding parts availability.
Processed incoming shipments of auto parts and ensured proper storage.
Collaborated with team members to develop strategies for increasing sales revenue.
Warehouse Supervisor
Troncalli CDJR
Cumming, Georgia
08.2016 - 07.2022
Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
Coordinated inventory management and organized stock for optimal accessibility.
Managed shipping and receiving activities to maintain accurate inventory records.
Supervised loading and unloading of materials from incoming trucks.
Trained new staff on safety protocols and operational procedures within the warehouse.
Maintained and updated inventory records accurately.
Worked additional hours during peak periods to support team efforts. and shifts to meet tight deadlines during peak periods.