Zachary Kerns
Hurlock,MD
Summary
Results-driven logistics professional prepared for demands of dynamic logistics environment. Extensive experience in streamlining transportation and warehouse operations to enhance overall efficiency. Focused on team collaboration and achieving results, known for adaptability and reliability in meeting changing needs.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
H&M Bay Inc.
03.2019 - Current
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Found potential carriers and planned the route for them to make their deliveries.
Courier
FedEx Express
12.2017 - 03.2019
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Planned and executed routes to ensure on time deliveries.
Server
Buffalo Wild Wings
01.2016 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree -
Toccoa Falls College
Toccoa Falls, GANo Degree - Elementary Education
Salisbury University
Salisbury, MDHigh School Diploma -
Cambridge South Dorchester High School
Cambridge, MD05-2011
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Transportation management
- Scheduling coordination
- Punctual and dependable
- Inventory management
Timeline
Logistics Coordinator
H&M Bay Inc.
03.2019 - Current
Courier
FedEx Express
12.2017 - 03.2019
Server
Buffalo Wild Wings
01.2016 - 01.2018
No Degree -
Toccoa Falls College
No Degree - Elementary Education
Salisbury University
High School Diploma -
Cambridge South Dorchester High School
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