Zachary King
Berkley,MA
Summary
I offer a positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. I bring the ability to quickly learn company products and services, ensuring accurate and efficient customer support. I am always ready to use and develop communication and problem-solving skills.
I have developed strong communication and problem-solving abilities in fast-paced service environment. I have a proven track record of managing and resolving customer inquiries efficiently and effectively. I am seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Learning Center Counselor
Somerset Berkley Regional High School
Somerset, MA
06.2025 - Current
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Assessed student progress through formative and summative evaluations, providing targeted feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that fostered teamwork and creativity in the classroom.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Ice Cream Scooper
Somerset Creamery
Somerset, MA
03.2025 - Current
- Provided exceptional customer service by accurately taking orders and addressing customer inquiries.
- Operated ice cream machines and maintained cleanliness of serving area to ensure food safety standards.
- Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
- Collaborated with team members to create a positive, efficient work environment during peak hours.
- Trained new staff on proper scooping techniques and customer interaction protocols for consistent service quality.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash registers and processed payments accurately.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
- Carried out cash and card transactions quickly and thoughtfully.
- Developed effective communication skills by interacting with diverse clientele on a daily basis.
Food Runner/Restaurant Busser
La Familia
Taunton, MA
07.2024 - Current
- Delivered food orders promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of service areas for efficiency.
- Assisted servers in expediting food and beverage orders during peak hours.
- Collaborated with kitchen staff to streamline order processing and delivery times.
- Communicated effectively with team members to address customer needs quickly.
- Greeted customers and provided outstanding customer service.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Lifeguard
Somerset Recreation Department
Somerset, MA
05.2023 - 09.2024
- Provided first aid and emergency response during incidents.
- Monitored beach conditions and ensured safety of swimmers and beachgoers.
- Conducted regular safety drills and training sessions for junior lifeguards to enhance response readiness.
- Evaluated environmental conditions daily, adjusting rescue protocols based on weather and water activity levels.
- Provided exceptional customer service to visitors by addressing inquiries promptly and professionally.
- Enhanced swimmer safety through vigilant monitoring of beach activities and enforcing beach regulations.
Education
No Degree - Economics
Suffolk University
Boston, MA06-2029
High School Diploma -
Somerset Berkley Regional High School
Somerset, MA06-2025
Skills
- Counseling
- Very Personable
- Very Outgoing
- Understanding
- High social battery
- Always positive in a work setting
- Great with children
- Empathetic
Timeline
Learning Center Counselor
Somerset Berkley Regional High School
06.2025 - Current
Ice Cream Scooper
Somerset Creamery
03.2025 - Current
Food Runner/Restaurant Busser
La Familia
07.2024 - Current
Lifeguard
Somerset Recreation Department
05.2023 - 09.2024
No Degree - Economics
Suffolk University
High School Diploma -
Somerset Berkley Regional High School