Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Zachary Lasebny

Middletown,NY

Summary

Dedicated and reliable worker. Experienced in goal setting, planning, and execution. Able to work best in positive but strict environments. Areas of expertise are in people related areas: teaching, effective communication, deescalation, and support. Uses authenticity and humor in order to converse with and build healthy relationships with clients.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Bradenton, Florida
10.2018 - 07.2021
  • Completed routine store operations including quality control and inventory counts
  • Responded to and resolved customer questions and concerns
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
  • Trained several incoming baristas on food and drink preparation and safety standards
  • Identified team weak points and implemented corrective actions to resolve concerns
  • Handled monetary transactions and accounting tasks of up to $12k per day

Shift Supervisor

Starbucks
Middletown, New York
07.2021 - 06.2022
  • See Above

Supplemental Benefits Advisor

Aflac
Middletown, New York
04.2022 - Current
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Delivered targeted advice concerning employee benefits and retention leading to increase in profit for businesses
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Worked flexible hours; days, nights, weekends, and holidays

Education

No Degree - Jazz Studies

State College of Florida, Manatee-Sarasota
Bradenton, FL
06.2019

Skills

  • Critical and Strategic Thinking
  • Quick learner
  • Teaching
  • Performing
  • Woodwind Specialist
  • Customer Service
  • Monetary Operations
  • Delegating
  • Insurance Knowledge
  • Salesmanship

Additional Information

Zachary Lasebny identifies as a transgender woman and regularly goes by the name Jaqueline. She also identifies as neurodivergent as she has ADHD. Jaqueline also has a tic disorder which has yet to be diagnosed. These tics take the form of motor tics (physical movement) and vocal tics. The vocal tics usually take the form of Coprolalia, which is when a majority of said tics occur as swears or obscenities. Jaqueline's tics are quite infrequent as of right now, but do get worse with strong negative emotions such as stress and anxiety.

Timeline

Supplemental Benefits Advisor

Aflac
04.2022 - Current

Shift Supervisor

Starbucks
07.2021 - 06.2022

Shift Supervisor

Starbucks
10.2018 - 07.2021

No Degree - Jazz Studies

State College of Florida, Manatee-Sarasota
Zachary Lasebny