Zachary Lawson
Denver,CO
Summary
Seasoned Implantation Consultant from Fast Enterprises, adept in software implementation and ERP solutions, leveraging skills in SQL and Visual Studio. Excelled in cross-functional team collaboration, enhancing client integration processes. Proven track record in data migration and user acceptance testing, ensuring seamless system transitions and elevated client satisfaction.
Overview
8
8
years of professional experience
Work History
Implantation Consultant
Fast Enterprises
Centennial , CO
08.2022 - Current
- Offer on-site implementation for our commercial office software, contracted out to government agencies.
- Responsible for diagnosing any occurring or reoccurring errors in the system database.
- Performed data extraction of over 4 million sensitive records using SQL queries to aid a government agency in its switch to a new software vendor.
- Code primarily uses Visual Basic.
- Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
- Maintained clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
- Managed project risks effectively, establishing contingency plans, and proactive issue resolution strategies to minimize disruptions during implementation.
- Provided exceptional remote support to clients during off-site implementations, ensuring minimal downtime during critical transitions.
Server
Iron Horse Ranch
Missoula, MT
02.2020 - 06.2022
- Delivered an accurate bill promptly and at the right time
- Anticipated, identified, and fulfilled guest needs and clarified special orders
- Assisted guests in order selection by a firm knowledge of products and prices
Golf Service Attendant
Oak Country Club
09.2019 - 05.2020
- Greeted and welcomed members with Forbes standards
- Assisted members with any service needs
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Bell Attendant
Ojai Valley Inn & Spa
02.2017 - 12.2018
- Collaborated with multiple departments to ensure guest satisfaction
- Escorted guests to assigned rooms and transported luggage.
- Trained new Bell and Valet associates
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
Education
Bachelor of Science - Management of Information Systems
The University of Montana
Missoula, MT05-2022
Skills
- User Acceptance Testing
- Software Implementation
- ERP Implementation
- Solution Design
- Experience in: Microsoft Office, RStudio, SQL, Visual Studio, and Salesforce
- Data Migration
- Communication and Team Collaboration
Timeline
Implantation Consultant
Fast Enterprises
08.2022 - Current
Server
Iron Horse Ranch
02.2020 - 06.2022
Golf Service Attendant
Oak Country Club
09.2019 - 05.2020
Bell Attendant
Ojai Valley Inn & Spa
02.2017 - 12.2018
Bachelor of Science - Management of Information Systems
The University of Montana
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