Zachary Lemieux
Troy,NH
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Committed to staying up-to-date with new technologies and advancements.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Salesforce Consultant Intern
First Responder Coaching
03.2023 - Current
- Tracked detailed hours and expenses for each project.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
UPS Driver
UPS
04.2017 - Current
- Route Planning and Optimization
- Customer Service
- Package Handling and Organization
- Communication and Documentation
Shipping Manager
National Lumber
04.2015 - 04.2017
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Pulled, verified, and packaged items for shipment.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Load Supervisor
UPS
10.2013 - 04.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provided training and mentorship to subordinate staff to gauge preparedness in executing work load.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Certification - Computer Graphics And Web Design
Mount Wachusett Community College
Gardner, MA07.2014
Skills
- Training
- Communication
- Client Engagement
- Salesforce Lightning
- Agile Principles
- Salesforce Administration
- CRM Workflow Development
- Adobe Software
Certification
Salesforce Certified Administrator
Computer Graphics and Web Design
Self-Published Children's book author and Illustrator
I wrote, Illustrated and Self-Published my own Paperback children's book
Timeline
Salesforce Consultant Intern
First Responder Coaching
03.2023 - Current
UPS Driver
UPS
04.2017 - Current
Shipping Manager
National Lumber
04.2015 - 04.2017
Load Supervisor
UPS
10.2013 - 04.2015
Certification - Computer Graphics And Web Design
Mount Wachusett Community College
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