Zachary Madorsky
Buffalo Grove,IL
Summary
Dependable candidate committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares teams to exceed, and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
3
3
years of professional experience
Work History
Sales Lead Keyholder
The Vitamin Shoppe
Arlington Heights, IL
06.2024 - Current
- Provided customer service to ensure satisfaction with purchases.
- Greeted customers and provided assistance with product selection.
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Maintained a neat, organized, and clean work area throughout the shift.
- Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
- Enforced loss prevention policies to minimize theft or fraud incidents within the store.
- Resolved customer issues in a timely manner while maintaining professionalism at all times.
- Supervised staff during shifts to ensure proper coverage of the floor at all times.
- Recommended, selected and located merchandise based on customer desires.
- Handled customer inquiries and complaints with professionalism and patience.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
Team Member, Instructor
Hot Ground Gym
Arlington Heights, IL
05.2023 - 07.2023
- Lead classes of students from ages 5-14.
- Lead teams of instructors, observed performance during classes, and provided feedback to improve instruction quality.
- Assisted with the development of new curriculum, course material, and activities for staff instructors.
- Resolved conflicts between instructors or between instructors and students as needed.
- Employed a variety of teaching styles to respond to the needs of diverse learners, such as children with disabilities or in need of other accommodations.
- Facilitated communication among instructors, students, and parents.
- Observed and evaluated student performance and development, and provided appropriate feedback.
- Recorded daily attendance to maintain accurate and complete records.
- Performed regular maintenance on equipment to ensure optimal performance.
Busser, Dishwasher
Butterhills
Northbrook, IL
05.2022 - 07.2022
- Provided quick and efficient clearing of tables between courses.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
Cashier, Dishwasher, Prep Cook, Crew Member
Wiener Take All
Buffalo Grove, IL
05.2021 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Ensured all menu items were prepared according to restaurant standards and specifications.
- Provided excellent customer service by anticipating customer needs and responding promptly to requests or complaints.
- Followed safety protocols when handling hazardous materials such as cleaning products or sharp utensils.
- Inspected dining room areas for cleanliness including wiping down tables, chairs, windowsills, counters, shelves.
- Adhered to health regulations related to proper food storage temperatures and sanitation practices.
Education
Associate of Science - Computer Science
William Rainey Harper College
Palatine, IL05-2026
High School Diploma -
Adlai E. Stevenson High School
Lincolnshire, IL05.2024
Skills
- Customer Service
- Creativity
- Decision Making
- Strong Leadership
- Communication
- Adaptability
Timeline
Sales Lead Keyholder
The Vitamin Shoppe
06.2024 - Current
Team Member, Instructor
Hot Ground Gym
05.2023 - 07.2023
Busser, Dishwasher
Butterhills
05.2022 - 07.2022
Cashier, Dishwasher, Prep Cook, Crew Member
Wiener Take All
05.2021 - 07.2021
Associate of Science - Computer Science
William Rainey Harper College
High School Diploma -
Adlai E. Stevenson High School
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