Summary
Overview
Work History
Education
Skills
Websites
Projects
Activities
Timeline
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Zachary Magarian

Worcester,MA

Summary

Dynamic professional with a proven track record at TPC Boston, adept in sales management and fostering client relationships. Excelled in orchestrating over 55 corporate events, generating 300k in sales. Renowned for superb time management and customer service, I thrive in fast-paced environments, driving success and team collaboration.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

11
11
years of professional experience

Work History

Assistant Golf Professional I

TPC Boston
Norton, Massachusetts
04.2021 - Current
  • Company Overview: (PGA TOUR)
  • Manage course operations, while creating and maintaining relationship with the members of the club
  • Create lasting relationships with members and guests
  • 4+ years of experience of working in a high paced environment and working to resolve problems
  • Manage a staff of 22 outside operation employees; schedule shifts for all employees while staying at our monthly labor budget
  • Level of service and training to these employees to create the best customer service around
  • Handle and execute the Member Guest tournaments from start to finish
  • In charge of all corporate golf outings, dealing with the execution on the golf side of things
  • Contracting the event with the company and ordering of merchandise through our vendors for the event
  • Selling of all corporate gatherings for the golf course, using warm leads to give companies different packages to host their event
  • Event Planner for all corporate gatherings for the last 2 years
  • 300k in corporate sales last year with planning the business of over 55 events for the club
  • Contracts and final invoices sent out to these organizations, also providing each event with walk through of how the day would flow
  • (PGA TOUR)

Instructor and Advisor

JOHN DILLON'S EXPLOSIVE POWER HOCKEY SCHOOL
03.2014 - Current
  • Act as a coach and mentor to individuals of all ages; train in basic movement patterns as well as balance skills required for ice hockey
  • Develop and execute customized daily workout regimens for clients

Workplace Planning Associate

FIDELITY INVESTMENTS
Boston, Massachusetts
12.2020 - 04.2021
  • Work with customers to create relationships by calling and creating warm leads over the phone
  • Develop trust with clients on financial moves that make a positive impact on them in the future
  • Building relationships with follow up phone calls to existing customers
  • Explaining and screen sharing net benefits app, guiding clients through different processes

Golf Operations Intern

WHITINSVILLE GOLF CLUB
06.2019 - 08.2019
  • Manage course operations, including coordination of summer golf events
  • Establish and maintain relationships with members in person and via phone, through work in the Pro shop and scheduling of lessons and tee times

Education

Bachelor of Arts - Marketing, Sports Management

Assumption University
Worcester, MA
05.2020

Skills

  • Social Media
  • Sales Management
  • Outlook
  • Teams
  • Excel
  • Word
  • Publisher
  • Superb time management
  • Customer service
  • Positive and professional
  • Reliable and punctual
  • Energetic self-starter
  • Teamwork and collaboration
  • Problem-solving

Projects

Social Media Project, Spring semester of 2019 I spent 10 weeks of the semester running different social media pages for various businesses, which include the Whitinsville Golf Club and Brew City.

Activities

Assumption College Men's Golf (NCAA Division II), Team Member, 08/2016, 05/2020, Devote 20 hours per week to practice, games and travel while balancing a course load of 15 credits and a part-time job. Participate in community service projects and team fundraising. 2019 NE10 champions.

Timeline

Assistant Golf Professional I

TPC Boston
04.2021 - Current

Workplace Planning Associate

FIDELITY INVESTMENTS
12.2020 - 04.2021

Golf Operations Intern

WHITINSVILLE GOLF CLUB
06.2019 - 08.2019

Instructor and Advisor

JOHN DILLON'S EXPLOSIVE POWER HOCKEY SCHOOL
03.2014 - Current

Bachelor of Arts - Marketing, Sports Management

Assumption University

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Zachary Magarian