Zachary Martens
Tiffin,IA
Summary
Talented and hard working professional that has experience in several different settings with various working conditions. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hospital Security Officer
University Of Iowa Hospital And Clinics
Iowa City, IA
07.2019 - Current
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Worked as Crisis Stabilization Officer working closely with psychiatric units and patients.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
Patient Transporter
Advocate South Suburban Hospital
Hazel Crest, IL
02.2018 - 07.2019
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Cleaned, sanitized and moved hospital equipment.
- Worked to maintain a ratio of three patient transports every hour.
Cashier
Dick's Sporting Goods, Inc
Tinley Park, IL
12.2017 - 03.2018
- Helped customers complete purchases, locate items and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
Signals Intelligence Analyst
United States Army
Fort Gordon, GA
09.2015 - 11.2017
- Created useful and timely intelligence products to support field operations.
- Collected information about enemy strengths, movements and activities.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources and counter-intelligence.
- Performed tasks under constant and quickly changing circumstances.
- Involved in group effort during event that resulted in prevention of risk to foreign national leader's life.
Education
No Degree - Social Work
Prairie State College
Chicago Heights, ILBachelor of Science - Computer Science
University of Iowa
Iowa City, IA05-2026
Associate of Arts - Liberal Arts And General Studies
Kirkwood Community College
Cedar Rapids, IA06-2023
High School Diploma -
Homewood-Flossmoor High School
Flossmoor, IL06-2015
Skills
- Security operations experience
- Firearms expertise
- Safety and security
- De-escalation techniques
- Punctuality
- Team-building
- Strong critical thinking capabilities
- Interpersonal communication
- Technological skills
Certification
- BLS - Basic Life Support
- Crisis Stabalization Training - August 2019 - Present
- Mandated Reporter
- IAHSS Hospital Security Officer Certification
Timeline
Hospital Security Officer
University Of Iowa Hospital And Clinics
07.2019 - Current
Patient Transporter
Advocate South Suburban Hospital
02.2018 - 07.2019
Cashier
Dick's Sporting Goods, Inc
12.2017 - 03.2018
Signals Intelligence Analyst
United States Army
09.2015 - 11.2017
No Degree - Social Work
Prairie State College
Bachelor of Science - Computer Science
University of Iowa
Associate of Arts - Liberal Arts And General Studies
Kirkwood Community College
High School Diploma -
Homewood-Flossmoor High School