Zachary Martin
Rathdrum,ID
Summary
Versatile and results-driven professional with extensive experience across HVAC installation, sales, and business management, notably with ACNW LLC. Demonstrates exceptional problem-solving abilities and sales expertise, achieving significant customer satisfaction and revenue growth. Skilled in schematic reading and building rapport, adept at exceeding sales goals and ensuring compliance with building codes.
Roofing professional with proven track record in delivering high-quality roofing services and maintaining safety standards. Known for effective team collaboration and adaptability in dynamic environments. Expertise in roofing installation, repair, and maintenance, combined with commitment to achieving excellent results and client satisfaction.
Sales professional with comprehensive understanding of automotive industry, adept at identifying customer needs and delivering tailored solutions. Known for fostering collaborative team environments and consistently meeting sales goals through effective communication and adaptability to changing market conditions. Extensive product knowledge and strong interpersonal skills ensure high customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
HVAC Installer
ACNW LLC
07.2024 - 10.2024
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
Sales Associate
Laura Automotive Group
11.2022 - 06.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Consistently adhered to company guidelines regarding ethical selling practices.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Owner/Operator
Martin Weather Technician
08.2020 - 11.2022
- Maintained safe working conditions on job sites, conducting regular safety meetings and enforcing proper use of protective gear.
- Streamlined the repair process for damaged roofs, addressing issues quickly to prevent further damage.
- Implemented efficient scheduling methods to optimize crew productivity and minimize downtime between projects.
- Ensured top-notch workmanship by leading a team of skilled professionals, providing necessary training and guidance.
- Incorporated industry best practices into daily operations, staying ahead of competitors and maintaining a reputation for excellence.
- Increased company revenue through accurate job bidding and cost estimation strategies.
- Improved roof installation quality by implementing thorough inspection processes and strict adherence to safety protocols.
- Demonstrated exceptional problem-solving skills in resolving complex roofing issues promptly and effectively.
- Maximized crew efficiency through careful planning of manpower allocation based on project requirements and deadlines.
- Optimized inventory management procedures to reduce waste, cut costs, and ensure availability of necessary materials at all times.
- Boosted overall company reputation by consistently delivering high-quality roofing services that exceeded customer expectations.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Corrected improper drainage and ventilation problems.
Education
Associate of Science - Business
NIC
Coeur D'Alene, ID06-2027
No Degree - HVACR
NIC Workforce
Coeur D'Alene, ID05-2019
Skills
- Schematic reading
- Control systems
- Building codes compliance
- Waterproofing techniques
- Roof inspection
- Leak detection
- Strong negotiation
- Building rapport
- Persuasion techniques
- Closing deals
- Follow-up skills
- Negotiation strengths
- Organization
- Sales floor organization
- Problem-solving abilities
- Multitasking
- Reliability
- Professionalism
- Adaptability
- Sales expertise
- Sales goals achievement
Timeline
HVAC Installer
ACNW LLC
07.2024 - 10.2024
Sales Associate
Laura Automotive Group
11.2022 - 06.2024
Owner/Operator
Martin Weather Technician
08.2020 - 11.2022
Associate of Science - Business
NIC
No Degree - HVACR
NIC Workforce
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