Zachary Mason
Chubbuck, ID 83202-2001,ID
Summary
Dynamic Store Manager with extensive experience at Lowes Home Improvement, excelling in customer service and team leadership. Proven track record in enhancing store operations and driving sales through effective merchandising strategies. Skilled in training staff and fostering a collaborative environment, ensuring exceptional customer relations and operational efficiency.
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
10
10
years of professional experience
Work History
Store Manager
Lowes Home Improvment
09.2023 - Current
- Assisted in managing store operations and daily activities to ensure efficient workflow.
- Supported inventory management by tracking stock levels and coordinating replenishment efforts.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Collaborated with team members to maintain store cleanliness and organization standards.
Assistant Store Manager
Lowes Home Improvment
05.2023 - 09.2023
- Assisted in daily operations, ensuring efficient store workflow and customer service excellence.
- Trained and mentored staff, fostering a collaborative team environment and skill development.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, contributing to inventory management and stock replenishment decisions.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills