Zachary Maxa
Mount Juliet,TN
Summary
Having a background in a high-stakes, detail-focused environment, my analytical and investigatory skills have been honed, enabling me to excel in any task. Adaptability and a quick grasp of new processes and systems consistently lead to delivering thorough and accurate results. Eager to transition these abilities into a new field where problem-solving and keen attention to detail are highly valued.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Specialized Investigations Lead Detective
Metro Nashville Police Department
01.2021 - Current
- Trained team members on agency processes, court procedures and investigation strategies.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches on 120 cases since 2021.
- Obtained and verified evidence by interviewing, observing, and conducting surveillance of suspects and records.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Prioritized multiple active cases efficiently by continually reassessing urgency levels based on emerging factors such as public safety concerns or new leads.
- Coordinated crime scene searches methodically for comprehensive evidence collection ensuring no critical elements are missed.
- Developed strong relationships with local, state, and federal law enforcement agencies for collaborative efforts in solving high-profile cases.
- Solved complex cases with thorough investigation and critical thinking, with a case closure rate of 93%.
- Performed extensive research on criminal backgrounds and patterns using various databases for accurate suspect profiling.
- Acted as a liaison between the detective division and community members, fostering trust and strengthening communication channels for improved crime reporting.
- Improved department efficiency with meticulous case management and detailed report writing.
Military Police Sergeant (E5)
252nd MP Company, US Army National Guard
01.2016 - 01.2022
- Holds a Top-Secret Sensitive Compartmentalized Information (TSSCI) security clearance
- Collaborated with FBI, CIA, and NSA during deployment to Guantanamo Bay, Cuba
- Awarded the Global War on Terrorism Expeditionary Medal
- Achieved Rifle and Pistol Expert Marksmanship Badges
- Collaborated with other military branches in joint exercises to enhance coordination efforts and improve overall mission effectiveness.
- Contributed to the development of comprehensive security plans for various missions, taking into account potential threats and vulnerabilities.
- Assisted in disaster response efforts by providing security support and ensuring public safety during recovery and relief operations.
- Increased efficiency of team communication by implementing clear protocols and providing training on proper radio etiquette.
Patrol Officer
Metro Nashville Police Department
01.2018 - 01.2021
- Certified by the Peace Officer Standards & Training Commission (P.O.S.T)
- Awarded Two Chief of Police Commendations
- Certified by the National Crime Information Center
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Collaborated with local organizations to develop safety programs for community.
- Developed strong relationships with community leaders to enhance cooperative efforts in crime prevention.
- Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
Corrections Officer
Davidson County Sherriff's Office
01.2018 - 12.2018
- Graduated with honors from DCSO Academy, awarded Top Defensive Tactics
- Authored detailed reports on daily activities, safety, security, and incidents
- Conducted regular inspections to ensure regulatory, security, safety standards
Truck Driver
Eagle Express Line
02.2015 - 03.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Delivery Manger
Lowe's
06.2013 - 01.2015
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated efficient routes and schedules for a 4 -driver team and oversaw 2 warehouse workers
- Supervised delivery staff and general productivity.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
- Integrated new technologies and best practices to improve delivery management.
- Achieved significant reduction in project costs by optimizing resource allocation and workflows.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Enhanced team productivity by establishing clear delivery timelines and milestones.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Coordinated with cross-functional teams for streamlined project execution, resulting in timely deliveries.
Truck Driver
Estes Express Lines
12.2008 - 05.2013
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Education
Bachelor of Science - Business Leadership
Bethel University
McKenzie, TN01.2022
Skills
- Strong organizational skills
- Time-management skills
- Exceptional communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Experience in managing budgets
- Experience in handling financial documents
- Process improvement
- Collaborative relationship building
Certification
- Wicklander Zulowski Certified
- Conflict De-escalation Certified
- Behavior and Statement Analysis Certified
- Tactical Combat Casualty Care
- Low Powered Variable Optic Certification
- National Gangs and Outlaw Motorcycle Gang Certification
- Online Undercover Officer Certification
Timeline
Specialized Investigations Lead Detective
Metro Nashville Police Department
01.2021 - Current
Patrol Officer
Metro Nashville Police Department
01.2018 - 01.2021
Corrections Officer
Davidson County Sherriff's Office
01.2018 - 12.2018
Military Police Sergeant (E5)
252nd MP Company, US Army National Guard
01.2016 - 01.2022
Truck Driver
Eagle Express Line
02.2015 - 03.2018
Delivery Manger
Lowe's
06.2013 - 01.2015
Truck Driver
Estes Express Lines
12.2008 - 05.2013
- Wicklander Zulowski Certified
- Conflict De-escalation Certified
- Behavior and Statement Analysis Certified
- Tactical Combat Casualty Care
- Low Powered Variable Optic Certification
- National Gangs and Outlaw Motorcycle Gang Certification
- Online Undercover Officer Certification
Bachelor of Science - Business Leadership
Bethel University
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