Zachary McAdams
Lafayette,LA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Shop Operations
Baleen Process Solutions
07.2022 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Revised systems and procedures to improve operational quality and asset recovery.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Technical Service Representative
ChampionX
03.2021 - 07.2022
- Primary liaison with customers at offshore locations. Responsible for building professional relationships with customers and delivering flawless service execution while operating water treatment equipment and managing the assigned crew at customers’ facilities.
- Operate standard water treatment equipment on location in accordance with Standard Operating Procedures(SOP), site-specific procedures, and QHSE requirements.
- Provided excellent customer service and built professional relationships with customers at the field locations as a trusted technical advisor concerning the water challenges encountered.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Research and Development Technician
Baleen Process Solutions
10.2020 - 03.2021
- Completed regenerative and maintenance procedures on complex membrane technology.
- Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
- Recorded and analyzed data to produce reports of results.
- Analyzed results using analytical software and created reports.
Education
High School Diploma -
O. Comeaux High School
05.2017
Skills
- Conflict Mediation
- Customer Experience
- Site Installations
- Assignment Delegation
- Technical Issues Analysis
- Planning and Implementation
Timeline
Shop Operations
Baleen Process Solutions
07.2022 - 07.2023
Technical Service Representative
ChampionX
03.2021 - 07.2022
Research and Development Technician
Baleen Process Solutions
10.2020 - 03.2021
High School Diploma -
O. Comeaux High School
Similar Profiles
Gavin BuxtonGavin Buxton
Process Operator at Baleen Process SolutionsProcess Operator at Baleen Process Solutions
Emilio G. GutierrezEmilio G. Gutierrez
Team Leader and Supervisor – Customer Service Desk at Amicassa Process Solutions, IncTeam Leader and Supervisor – Customer Service Desk at Amicassa Process Solutions, Inc
Harrison EthierHarrison Ethier
Field Technician Boilers and Pressure Vessels at Tundra Process SolutionsField Technician Boilers and Pressure Vessels at Tundra Process Solutions