Summary
Overview
Work History
Education
Skills
VOLUNTEER
Timeline
Generic

Zachary McCaslin

Anchorage,AK

Summary

Dynamic customer service professional with a proven track record at Mercedes Benz of Anchorage, excelling in sales and problem-solving. Adept at fostering strong client relationships while demonstrating empathy and effective communication. Skilled in operating heavy machinery and maintaining safety protocols, ensuring high standards in all tasks.

Overview

9
9
years of professional experience

Work History

Customer Service Associate

Cyber Carwash
Anchorage, Alaska
05.2026 - Current

Main duties include: Assisted customers in selecting appropriate carwash services to enhance satisfaction. Handled customer inquiries and resolved issues promptly to ensure positive experiences. Maintained cleanliness and organization of service areas to promote a welcoming environment. At all times, operating carwash equipment following safety protocols.

Sales associate

Mercedes benz of anchorage
Anchorage, AK
03.2025 - 10.2025

Worked primarily in the sales department. Doing so, I further enhanced my skills of working under pressure and stress effectively. Alongside, I learned the importance of honesty with customers and further sharpened my customer service skills.

Bench Roundabout

Parker wellbore drilling
Anchorage, AK
12.2024 - 03.2025

While employed at Parker Wellbore, I worked as a bench roustabout. Duties included; working on heavy machinery, lifting up to 180lbs, checking warehouse inventory, handling drill pipe, ice road deliveries, safely handling chemicals, and other duties as needed.

Assistant

Precision Paints
Anchorage, AK
03.2021 - 01.2022

Washed cars and prepped for painting. Duties included: sanding, buffing, and detailing. Also assisted with collision repair, shop upkeep, maintained clear communication, and refurbishing.

Deckhand

Rabbit Creek Whole Foods
Anchorage, AK
01.2018 - 01.2021

As a deckhand at a commercial fishing operation, duties included: setting gear, picking fish, selling fish to customers, and cleaning the boat. Shifts included three times per week, each shift consisting of eight hours.

Education

High School Diploma -

Nine Star
Anchorage, AK
02-2023

Family Partnership Charter School
Anchorage

Skills

  • Problem solving: able to come up with solutions on spot and adhere them to problems
  • Sales: strong customer service and communication skills
  • Empathetic: able to remain compassionate while faced with tough situations and apply individuals feelings to own response

VOLUNTEER

Volunteer opportunities including: assisting in Sunday School classes, server for the Proyecto Fe auctions, setting up/tearing down for church activities, drumming for youth group band, and babysitting for neighbors.

Timeline

Customer Service Associate

Cyber Carwash
05.2026 - Current

Sales associate

Mercedes benz of anchorage
03.2025 - 10.2025

Bench Roundabout

Parker wellbore drilling
12.2024 - 03.2025

Assistant

Precision Paints
03.2021 - 01.2022

Deckhand

Rabbit Creek Whole Foods
01.2018 - 01.2021

High School Diploma -

Nine Star

Family Partnership Charter School
Zachary McCaslin