Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Mcdonald

Colorado Springs,CO

Summary

A seasoned Lead Technician with a proven track record at AAMCO Transmissions, I excel in diagnostic testing and team training, enhancing system reliability and operational efficiency. My expertise in mechanical troubleshooting and fostering strong team dynamics has significantly improved equipment lifespan and customer satisfaction. Committed to safety compliance and quality control, I consistently deliver projects within deadlines, achieving a notable increase in productivity.

Overview

18
18
years of professional experience

Work History

Lead Technician

AAMCO Transmissions
05.2024 - 12.2024
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
  • Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Adhered to established policies and standards to safely complete projects.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
  • Tested components and systems to evaluate performance and identify concerns.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Researched and implemented new technologies and equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Technician

AAMCO Transmissions
05.2024 - 12.2024
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Optimized system performance thorough testing and analysis.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Worked with diverse types of weather and ground conditions.
  • Researched and implemented new technologies and equipment.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.

Lead Technician

Peak Auto Service
05.2022 - 05.2024
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Optimized system performance thorough testing and analysis.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Worked with diverse types of weather and ground conditions.
  • Researched and implemented new technologies and equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Enhanced team productivity with thorough training on new technologies and procedures.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Technician

Chucks Auto
07.2022 - 09.2023
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tested systems, noting issues and completing preventive maintenance.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Optimized system performance thorough testing and analysis.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Worked with diverse types of weather and ground conditions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Auto Repair Technician

Meineke Auto Care Center
02.2007 - 12.2016

Education

2 ASE's - Industrial Automation

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Testing and repair
  • Diagnostic testing
  • Safety compliance
  • Schematics interpretation
  • Mechanical troubleshooting
  • Electrical systems
  • Instrument Calibration
  • Maintenance and repairs
  • Work Planning and Prioritization
  • Issue resolution
  • Attention to detail
  • Quality control
  • Documentation and reporting
  • Troubleshooting
  • Works Well Under Pressure
  • Preventive Maintenance
  • Tech-Savvy
  • Equipment maintenance
  • Multitasking and organization
  • Relationship building
  • Power Tools and Equipment
  • Written/Verbal communication
  • Mechanical Knowledge
  • Heavy lifting
  • Deadline oriented
  • Electrical repair
  • Equipment Repair
  • Schematic reading
  • Team Training
  • Component replacement
  • Hardware installation
  • Extensive organizational skills
  • Assembly and production
  • Issue analysis
  • Product Inspections
  • Routine Inspections
  • Installation and repair
  • Workload management
  • System troubleshooting
  • Complex Repairs
  • Computer-assisted diagnostics
  • Project management
  • System installation
  • System Tests

Timeline

Lead Technician

AAMCO Transmissions
05.2024 - 12.2024

Technician

AAMCO Transmissions
05.2024 - 12.2024

Technician

Chucks Auto
07.2022 - 09.2023

Lead Technician

Peak Auto Service
05.2022 - 05.2024

Auto Repair Technician

Meineke Auto Care Center
02.2007 - 12.2016

2 ASE's - Industrial Automation

Pikes Peak Community College

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Zachary Mcdonald