Zachary McPherson
San Jose,California
Summary
Experienced audiovisual professional prepared for leadership in managing AV operations. Known for strong technical skills with audiovisual technology, with focus on team collaboration and achieving results. Reliable and adaptable, able to meet changing needs effectively. Skilled in project management, troubleshooting, and client relations, with commitment to delivering high-quality outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Interim AV Operations Manager
Stanford Health Care
Stanford, CA
09.2025 - Current
- Optimized operational workflows to enhance efficiency and eliminate process bottlenecks.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Directed AV maintenance operations to ensure optimal functionality of equipment and infrastructure.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment and culture
Lead Communications Engineer
Stanford Healthcare
San Jose, IL
12.2023 - Current
- Coordinated and executed audiovisual deployment projects, ensuring seamless integration across School of Medicine facilities.
- Engaged with multiple departments to facilitate project execution and alignment.
- Managed vendor communications to ensure timely delivery of essential equipment and supplies.
- Managed multiple projects simultaneously, ensuring timely completion while maintaining strict adherence to budget constraints.
Senior Communications Specialist
Stanford Healthcare
Stanford, CA
02.2023 - Current
- Provide onsite and virtual support responses to technical issues for staff and end users during meetings or events.
- Plan and execute AV System Designs for small to medium spaces and maintain systems.
- Planned and oversaw AV installations for conference spaces in over 5 Buildings.
- Managed and supported large scale virtual events for Stanford Health Care, Stanford School of Medicine, and Stanford Office of Admissions.
- Help troubleshoot and resolve issues with room equipment.
Communications Engineer
Stanford Healthcare
Stanford, CA
05.2021 - 02.2023
- Provide onsite and virtual support responses to technical issues for staff and clients during meetings or events.
- Plan and execute AV System Designs for small to medium spaces and maintain systems.
- Planned and oversaw AV installations for conference spaces in the Center for Academic Learning Space.
- Managed and supported large scale virtual events for Stanford Health Care, Stanford School of Medicine, and Stanford Office of Admissions.
Associate Communications Technologies Engineer
Stanford Health Care
Stanford, CA
09.2019 - 05.2021
- Provide onsite and virtual support responses to technical issues for staff and clients during meetings or events.
- Plan and execute AV System Designs and upgrades as well as maintain the systems.
- Planned and oversaw AV installations for 120 conference spaces in the Center for Academic Learning Space.
- Managed and supported large scale virtual events for Stanford Health Care, Stanford School of Medicine, and Stanford Office of Admissions.
Audio Visual Technician
Stanford University, School Of Medicine
05.2018 - 09.2019
- Monitored and repaired audio, video, control systems and video conferencing equipment.
- Adhered to safety protocols while installing projectors, displays and speakers.
- Pulled and terminated variety of cables.
- Completed and oversaw rack fabrication.
Technical Specialist
Ricoh USA Inc at Intuit Inc.
06.2017 - 05.2018
- Oversaw the daily performance of Video Conference and computer systems.
- Trained users in the proper use of video conferencing equipment.
- Provided after-hours support for applications and project efforts when needed.
- Assisted in provisioning and managing Cisco and Polycom environments.
- Assisted with planning and execution of live events and discussions.
Director of Event Technology
Impact Technology Group
02.2017 - 07.2017
- Direct day-to-day floor operations of technicians, including set and strike (audio, visual, lighting, rigging, etc.), scheduling.
- Provides preparation and follow-up on sales quotes using revenue maximization techniques in accordance with company standard operating procedures.
Director of Event Technology
PSAV
06.2015 - 01.2017
- Manage revenue and profitability of assigned location while ensuring the utmost in client and hotel partner satisfaction.
- Achieved successful execution of large event productions by meeting the needs and demands of PSAV, CordeValle Resort, and high-end clientel.
- Collaborated and organized with project managers and clients to implement their artistic vision for events.
Audio Visual Technician
PSAV
San Martin
02.2014 - 05.2015
- Set up projectors, laptops and microphones for live presentations.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
Assistant Audio Engineer
Tool Shed Studios - Skyline LLC
Morgan Hill, CA
05.2014 - 06.2016
- Set up and tested equipment prior to recordings.
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakfixes.
- Assisted with recording music sessions
- Mixed vocal arrangements and music compositions for local artists.
Audio Editor
Gatewave Radio
Sunnyvale, CA
05.2011 - 12.2013
- Edited and enhanced audio segments to ensure high-quality audio readings of significant articles, supporting accessibility for visually impaired listeners.
Education
Bachelor of Arts - Mass Communication and Media Studies
Arizona State University
Tempe, AZ12-2016
Bachelor of Science - Digital Audio Technology/Production
Cogswell Polytechnical College
San Jose, CA06-2013
Skills
- Project development and management
- Virtual event management
- Managing pre-event, event execution, and post event operations
- Experience with QSYS, Netgear, Extron, Crestron, Polycom, Cisco, AMX, Mac OSx, Windows, BiAmp, ClearOne
- Knowledge with professional audio and video software such as Pro Tools, Logic, Ableton, Final Cut Pro, Adobe Suite
- Exceptional Customer Service with high end clients
- Interpersonal and client communications
Certification
- CTS Certification - AVIXA
- Netgear AV Level 1 - Certification
Timeline
Interim AV Operations Manager
Stanford Health Care
09.2025 - Current
Lead Communications Engineer
Stanford Healthcare
12.2023 - Current
Senior Communications Specialist
Stanford Healthcare
02.2023 - Current
Communications Engineer
Stanford Healthcare
05.2021 - 02.2023
Associate Communications Technologies Engineer
Stanford Health Care
09.2019 - 05.2021
Audio Visual Technician
Stanford University, School Of Medicine
05.2018 - 09.2019
Technical Specialist
Ricoh USA Inc at Intuit Inc.
06.2017 - 05.2018
Director of Event Technology
Impact Technology Group
02.2017 - 07.2017
Director of Event Technology
PSAV
06.2015 - 01.2017
Assistant Audio Engineer
Tool Shed Studios - Skyline LLC
05.2014 - 06.2016
Audio Visual Technician
PSAV
02.2014 - 05.2015
Audio Editor
Gatewave Radio
05.2011 - 12.2013
Bachelor of Arts - Mass Communication and Media Studies
Arizona State University
Bachelor of Science - Digital Audio Technology/Production
Cogswell Polytechnical College