Zachary Meece
Morrow,OH
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Also seeking and to maintain full-time position that offers professional challenges and growth in the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Carpenter
Edge Mill Work
03.2021 - Current
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
L2+L1 Support Desk Technician
Atos IT Solutions
11.2020 - 05.2021
- Provided remote assistance for customers, enabling timely resolutions to complex technical problems.
- Managed high-volume support tickets, effectively prioritizing tasks to maximize productivity and customer satisfaction.
- Created user accounts and assigned permissions.
- Responded promptly to incoming sales leads and requests for technical support.
- Researched product and issue resolution tactics to address customer concerns.
- Inputted Customer Data to Issue key fobs to be sent out to customers
Assembler Technician
Reliance Medical Group
11.2017 - 11.2020
- Assembled high quality Ophthalmologist chairs for Hospitals and Private offices
- Kept accurate records of completed assemblies for tracking purposes and ensured proper documentation at all times during the manufacturing process.
- Collaborated with engineering teams for continuous improvement of assembly processes, resulting in increased productivity.
- Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units.
- Developed and deployed technical systems for data collection and quality control.
- Consistently met or exceeded daily production quotas while maintaining high attention to detail throughout the process.
- Researched and implemented new techniques to streamline assembly processes.
Medical Assembler
Digital Doc LLC
10.2015 - 10.2017
- Enhanced product quality by assembling medical devices with precision and adherence to strict guidelines.
- Increased production efficiency through consistent collaboration with team members in a fast-paced environment.
- Participated in quality audits and assisted in implementing corrective actions where necessary to improve overall performance metrics.
- Managed inventory levels effectively, ordering supplies as needed to maintain an efficient workflow.
- Maintained supply inventory by checking stock to determine inventory level.
- Conducted thorough inspections of assembled products to ensure compliance with regulatory standards and client requirements.
Education
Associates Degree of Computer Science - Secure System Administration
Sinclair Community College
Skills
- Operating System Knowledge
- Customer Communication and Empathy
- Data Backup and Recovery
- Security awareness
- System Administration
- Remote Support Capabilities
- Customer Service
- Remote Support
- Desktop support
- Technical Troubleshooting
- Windows 10
- Collaborative Team Player
Accomplishments
- Completed more than 100 kitchens and custom built-ins, decks and patios.
- Resolved product issue through consumer testing.
- Resolved assembly problems by altering dimensions to meet specifications.
Certification
- CIS/Secure System Administration Training - 05/05/2024
- IT Fundamentals Training - [05/09/2021]
- Linux Security & Network Essentials Training - [05/08/2022]
- Microsoft Certified Sol Associates Training - [05/08/2022]
Timeline
Carpenter
Edge Mill Work
03.2021 - Current
L2+L1 Support Desk Technician
Atos IT Solutions
11.2020 - 05.2021
Assembler Technician
Reliance Medical Group
11.2017 - 11.2020
Medical Assembler
Digital Doc LLC
10.2015 - 10.2017
Associates Degree of Computer Science - Secure System Administration
Sinclair Community College
- CIS/Secure System Administration Training - 05/05/2024
- IT Fundamentals Training - [05/09/2021]
- Linux Security & Network Essentials Training - [05/08/2022]
- Microsoft Certified Sol Associates Training - [05/08/2022]
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