Zachary Mills
Asheboro,NC
Summary
Meticulous Service Technician offering eight years of maintenance, troubleshooting and repair experience combined with an aptitude for HVAC/R. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership. Commitment to superior service and driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Technician
Triad Heating and Cooling
Asheboro, NC
12.2023 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
Private Contractor
Myself
Raleigh, NC
04.2020 - 04.2023
- Remodeling, restoration, repair and preventative maintenance for multi-hosing complex and home owners
- Plumbing, Electrical, HVAC/R, Installation
- Collaborated with clients to define project requirements and deliverables.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Maintained inventory of products, supply's and tools
- Maintained scheduling with clients and partners
Service Technician
Drucker And Falk
Raleigh, NC
02.2019 - 01.2020
- HVAC repair and installation
- HVAC Recovery, Recycle, Reclaiming and Major repairs
- Pool and spa operation
- Plumbing repair and installation
- Appliance repair and installation
- Electrical
- Power tool operation
Tub and Tile Repair
Countertop And Tub Reglazing
04.2016 - 02.2019
- Refinishing countertops and bathtubs
- Repairing countertops and bathtubs
- Water Damage repair
- Cabinet installation
- New employee training
Service Technician
Brannon Park
08.2015 - 04.2016
- Pool upkeep
- HVAC troubleshooting, preventative maintenance and repair
- Appliance installation and repair
- Plumbing
- Equipment maintenance
- Electrical
Education
High School Diploma -
Asheboro High School
Asheboro, NC04.2015
Skills
- Highly skilled with tools and equipment utilized for HVAC and electrical systems
- Ability to fallow strict safety guidelines
- Always looking to improve efficiency
- Professional interpersonal communication
- Dedication to advancing my own and coworker's knowledge and skill set
- Operation of a acetylene torch and copper installation
- Experienced in moving heavy equipment on difficult terrains
- Inspecting various types of equipment
- Performing major HVAC repairs and installations
- Experienced in software, hardware, installation, repair and troubleshooting
- Knowledge in EPA regulations and section 608 certified
- Experienced in heating systems and heat pump systems on residential units
- Experienced in recovery, recycle, reclaim
Certification
- Certified CFC Type (Universal) Certification No. 1046150221510
- Certified CPO Certification No. CPO-632161
- Certified Wake County CPO Certification No. 5961
Timeline
HVAC Technician
Triad Heating and Cooling
12.2023 - Current
Private Contractor
Myself
04.2020 - 04.2023
Service Technician
Drucker And Falk
02.2019 - 01.2020
Tub and Tile Repair
Countertop And Tub Reglazing
04.2016 - 02.2019
Service Technician
Brannon Park
08.2015 - 04.2016
High School Diploma -
Asheboro High School