Zachary Mitchell
Lighthouse point
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Proven track record of proactively identifying and addressing issues, with a strong focus on optimizing processes to enhance team performance. Committed to driving results and supporting organizational objectives through strategic planning and collaboration. Recognized for a proactive approach that fosters a productive team dynamic and contributes to overall success.
Overview
6
6
years of professional experience
Work History
Online Purchasing Department
Walmart
2025.09 - Current
- Fulfilled online grocery and merchandise orders accurately and efficiently in a fast-paced environment.
- Selected, packed, and staged customer orders while maintaining Walmart quality and freshness standards.
- Used handheld devices and internal systems to track orders and inventory in real time.
- Assisted with order pickup and delivery handoff, ensuring positive customer experiences.
- Maintained organization of staging areas and followed safety and operational procedures.
- Worked collaboratively with team members to meet daily fulfillment and productivity goals.
Shift Manager
McDonald's
2024.05 - 2024.08
- Supervised and motivated team members to meet daily goals in a fast-paced environment.
- Oversaw shift operations, including scheduling, delegating tasks, and ensuring smooth workflow.
- Trained new employees on company policies, safety procedures, and customer service standards.
- Handled customer concerns, resolved conflicts, and maintained a positive dining experience.
- Managed cash handling, balancing registers, and preparing deposits at the end of shifts.
Cashier
McDonald's
2022.10 - 2024.05
- Operated front counter and drive-thru, processing orders accurately and efficiently.
- Provided excellent customer service, ensuring satisfaction and repeat business.
- Trained and mentored new cashiers to maximize performance and efficiency.
- Handled cash, credit, and digital payments with accuracy and accountability.
- Maintained cleanliness and organization of workstations and customer areas.
Audio/Video Technician
AllAudioVideo
2019.10 - 2021.11
- Assisted in the setup, operation, and troubleshooting of audio and video equipment for events, installations, and live productions.
- Operated a variety of AV equipment including microphones, speakers, projectors, and mixers to ensure smooth operation during events.
- Collaborated with team members to ensure timely setup, testing, and break down of audio/visual systems.
- Provided technical support during events, troubleshooting issues with sound quality, video feeds, and equipment performance.
- Maintained inventory of AV equipment, ensuring items were in good condition and ready for use.
- Followed company safety protocols and ensured AV equipment was safely transported, set up, and secured during and after events.
Education
High School Diploma -
Boca Raton Community High School
Boca Raton, FLSkills
- Customer Service & Client Engagement
- Leadership & Team Training
- Cash Handling & Payment Processing
- Cash Register & POS Operation
- Problem-Solving & Conflict Resolution
- Time Management & Multitasking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Critical thinking
- Organizational skills
Timeline
Online Purchasing Department
Walmart
2025.09 - Current
Shift Manager
McDonald's
2024.05 - 2024.08
Cashier
McDonald's
2022.10 - 2024.05
Audio/Video Technician
AllAudioVideo
2019.10 - 2021.11
High School Diploma -
Boca Raton Community High School
AWARDS
ServSafe Food Protection
Manager Certification