Zachary Moore
Riverview
Summary
Experience Autobody Technician skilled in aluminum, steel & fiberglass repairs. Excellent welder in both steel, steel frame & aluminum. Great communication skills & always willing to learn new techniques. Excellent in glue repairs/rods & minor PDR.
Overview
12
12
years of professional experience
Work History
Autobody Tech
Gerber Collision & Glass/Boyd Group
Woodhaven, MI
07.2017 - Current
- Executed precise repairs on vehicles, ensuring high-quality standards in body work and painting.
- Collaborated with team members to streamline workflows and improve repair turnaround times.
- Diagnosed damage using computerized estimating systems, providing accurate assessments for clients.
- Mentored junior technicians, enhancing their skills in repair techniques and safety protocols.
- Implemented process improvements that increased shop efficiency and reduced material waste.
- Maintained compliance with safety regulations and industry standards throughout all repair processes.
- Conducted thorough quality inspections post-repair to ensure customer satisfaction and vehicle performance.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Replaced and repaired vehicle parts according to work order instructions.
- Reassembled and replaced parts to complete body repairs.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Inspected new parts and areas of repair to verify correctness and quality.
- Followed standard operating procedures to achieve consistent quality of work.
- Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
- Enforced compliance with safety regulations when operating equipment.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Adjusted and replaced doors and windows for proper fit and alignment.
- Used welding and cutting tools to repair metal body parts.
- Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Examined vehicles to determine extent of damage and repairs required.
- Maintained up-to-date knowledge of industry standards and techniques through continuous learning.
Insurance Agent
Farmers Insurance Agency
Northville, MI
09.2013 - 07.2017
- Developed customized insurance solutions for clients, enhancing satisfaction and retention.
- Analyzed client needs to recommend appropriate coverage options, ensuring comprehensive protection.
- Conducted policy reviews and updates, maintaining compliance with regulatory standards and company policies.
- Mentored junior agents on best practices in sales techniques and client relationship management.
- Collaborated with underwriters to assess risk profiles, ensuring competitive pricing strategies for clients.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Implemented client feedback system to gather insights and improve service delivery continuously.
- Maintained high level of industry knowledge through continuous professional development, ensuring advice was always accurate and relevant.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Analyzed customer needs to provide customized insurance solutions.
Education
No Degree -
Canton High School
Canton, MISkills
- Auto body repair
- Body filler application
- Vehicle reassembly
- Excellent work ethic
- Welding experience
- Quality-focused
- Hand tool proficiency
- Welding proficiency
- Seam sealing
- Welding techniques
- Plastic repair
- Glass installation
- Body panel repair
- Aluminum repair
- Adhesive bonding
- Sanding techniques
- Panel replacement
- Deadline oriented
- Surface sanding
- Power tool proficiency
- Damage assessment
- Headlight restoration
- Corrosion protection
- Welding
- Repair assessment
- Hydraulic equipment operation
- Defect removal
- Vehicle inspection
- Spot welding
- Fiberglass repair
- Auto body fabrication
- Vehicle disassembly
- Body part replacement
- Dent hammering
- Collision repair
- Test driving
- Attentive to detail
- Commitment to quality
- Parts replacement
- Vehicle inspections
- Body refinishing
- Surface grinding
- Repair work planning
- Specialty parts replacement
- Quality control
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Excellent communication
- Computer skills
- Safety procedures
- Surface preparation
- Metal fabrication
- Effective communication
Timeline
Autobody Tech
Gerber Collision & Glass/Boyd Group
07.2017 - Current
Insurance Agent
Farmers Insurance Agency
09.2013 - 07.2017
No Degree -
Canton High School