Zachary Morris
Springfield,MO
Summary
Efficient Garden Associate bringing strong background maintaining trees, shrubs and flowering plants. Highly knowledgeable about strengths and weaknesses of different species. Helps customers locate and select items and regularly uses opportunities to cross-sell and upsell products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. And Arby's teaches how to working on customer service and made us to pick up paces and be more efficient.
Overview
4
4
years of professional experience
Work History
Crew Member
Arby's Restaurant
09.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared products following restaurant, health, and safety standards and procedures
Garden Associate
Home Depot
05.2019 - 07.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked outdoors in all weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Watered plants every day and regularly checked for naturally wilted parts to remove on different variety of trees and shrubs and plants.
- Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
- Explain how to use different garden tool and machine.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations.
Education
Horticulture Bachelor - Environmental Plant Science/Horticulture
Missouri State University
Springfield, MO05.2027
High School Diploma -
Vilonia High School
Vilonia, AR05.2022
Skills
- Greenhouse Work
- Plant Watering
- Ability to Lift over 50 Pounds
- New Plantings
- Loyalty Programs
- Positive Customer Engagement
- Computer Proficiency and Microsoft Office
- Security Practices
- Market Trend Analysis
- Available Nights, Weekends and Holidays
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Merchandise Financing
Timeline
Crew Member
Arby's Restaurant
09.2022 - 08.2023
Garden Associate
Home Depot
05.2019 - 07.2022
Horticulture Bachelor - Environmental Plant Science/Horticulture
Missouri State University
High School Diploma -
Vilonia High School
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