Zachary Morris
Springfield,MO
Summary
Dynamic and results-oriented professional with a proven track record at Arby's Restaurant and Home Depot, excelling in customer service and plant care. Leveraged computer proficiency and positive customer engagement to enhance shopping experiences and meet sales goals. Demonstrated commitment to safety and cleanliness, driving customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
Arby's Restaurant
Conway, AR
09.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared products following restaurant, health, and safety standards and procedures
Garden Associate
Home Depot
Conway, AR
05.2019 - 07.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained walkways and paths throughout gardens for safe navigation.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Watered plants every day and regularly checked for naturally wilted parts to remove on different varieties of trees, shrubs, and plants.
- Assisted with plant sales and community garden initiatives to promote business and educate the public about gardening.
- Explain how to use different garden tools and machines.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Managed efficient cash register operations.
- Prepared weekly reports detailing sales figures within the garden department.
Education
Horticulture Bachelor - Environmental Plant Science/Horticulture
Missouri State University
Springfield, MO05.2027
High School Diploma -
Vilonia High School
Vilonia, AR05.2022
Skills
- Greenhouse work
- Plant watering
- Ability to Lift over 50 Pounds
- New plantings
- Loyalty Programs
- Positive customer engagement
- Computer proficiency and Microsoft Office
- Security Practices
- Market Trend Analysis
- Available nights, weekends, and holidays
- Safety and cleanliness standards
- Excellent written and verbal communication
- Merchandise financing
- Customer Service
Timeline
Crew Member
Arby's Restaurant
09.2022 - 08.2023
Garden Associate
Home Depot
05.2019 - 07.2022
Horticulture Bachelor - Environmental Plant Science/Horticulture
Missouri State University
High School Diploma -
Vilonia High School
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