Zachary Morrison
Winston-Salem,NC
Summary
Dedicated Correctional Officer with over 9 years of experience in safety enforcement and policy compliance. Expertise in crisis management and conflict resolution, contributing to effective rehabilitation programs and training initiatives that enhance overall facility security.
Knowledgeable [Correctional Officer] with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Overview
13
13
years of professional experience
Work History
Correctional Officer
NCDPS
02.2017 - Current
- Enforced security protocols to maintain safety and order within facility.
- Conducted regular inspections to identify safety hazards and mitigate risks.
- Monitored inmate behavior and reported incidents to ensure compliance with regulations.
- Collaborated with law enforcement and emergency services during critical situations.
- Trained new staff on operational procedures and facility policies for effective performance.
- Developed and implemented strategies to enhance inmate rehabilitation programs.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Observed behavior of residents individually and in groups.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Forklift Operator
Procter & Gamble Co
03.2016 - 01.2017
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine inspections of equipment to ensure operational safety and reliability.
- Coordinated loading and unloading shipments, maintaining accurate inventory records.
- Assisted in training new team members on forklift operation and safety protocols.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Forklift Operator
Unifi
02.2015 - 02.2016
- Streamlined material handling processes, improving overall workflow efficiency.
- Collaborated with team members to optimize space utilization in storage areas.
- Maintained compliance with safety regulations, contributing to accident-free workplace culture.
- Implemented best practices for equipment maintenance, reducing downtime and repair costs.
Fine Dining Server
Pinehurst Resort
04.2013 - 07.2014
- Delivered exceptional guest service in high-pressure, fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage service.
- Collaborated with kitchen staff to coordinate special dietary requests and menu changes.
- Trained new servers on fine dining protocols and customer engagement techniques.
- Enhanced guest experiences by providing personalized recommendations and attentive service.
- Resolved customer complaints swiftly, ensuring satisfaction and loyalty through effective communication.
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Education
High School Diploma -
Richmond Senior High School
Rockingham, NC06-2011
Skills
- Certified in first aid
- Crisis management
- Conflict resolution strategies
- Effective conflict resolution
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Inmate monitoring
- Safety and security enforcement
- Search and seizure procedures
- Restraint techniques
Timeline
Correctional Officer
NCDPS
02.2017 - Current
Forklift Operator
Procter & Gamble Co
03.2016 - 01.2017
Forklift Operator
Unifi
02.2015 - 02.2016
Fine Dining Server
Pinehurst Resort
04.2013 - 07.2014
High School Diploma -
Richmond Senior High School