Zachary Moscatello
Madison
Summary
Motivated and dependable professional with experience in the United States Marine Corps and hands-on mechanical experience as a Thermo King technician. Proven leadership skills from leading Marines in high-pressure environments, with a strong focus on accountability, safety, and teamwork. Experienced in diagnosing and repairing transport refrigeration units, performing preventative maintenance, and troubleshooting mechanical and electrical systems. Known for being reliable, disciplined, customer facing and able to solve problems quickly while maintaining high standards of work and responsibility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Thermo King Technician
Transport Refrigeration Inc.
Madison, WI
03.2023 - Current
- Assisted in shop lead duties, such as familiarizing staff with new service and parts bulletins. Ensured coworkers were maintaining efficiency. Familiarized and ensured shop was inside OSHA regulations, and completed monthly safety inspections. Answer any technical questions that would arise.
- Assisted in Parts Lead duties, such as filling parts orders, creating parts order tickets, distributing parts to respective technicians, and shipping parts to customers.
- Customer service, such as interacting with customers to explain issues that the unit is having, and the fix that will keep the customer happy.
- Completed service on units including: head gaskets, ring gears, ETV replacements, expansion valve replacements, compressor seals, injection pump replacements, engine replacements, leak checks, etc.
- Completed 608 and 609 certification
- Completed First-Aid certification
- Completed forklift certification
- Conducted on-call tasks such as generating estimates and invoices for services. Interacted with customers to resolve issues. Promoted sales of parts and labor.
- Mentored apprentice and taught to uphold company values and expectations. Taught responsibilities of Thermo King technician, including installation of thermo king units on trucks and trailers and servicing of units.
- Conducted road calls, and assisted mobile technician in multiple duties such as, working with limited resources, working with limited parts, and operating in inclement weather conditions.
- Installed Thermo King Tripac 3's, Evolutions, Envidia's, Self powered Truck Units (Multi-Zone and Single Temp), Vehicle Powered Truck Units, SLXI's, and Precedent units on a vast majority of truck and trailer models.
- Finalized installation of Thermo King units to ensure quality.
- Used multiple different types of solder, Blue 45% Solder, Silver Solder, and Soft Solder, and welding material to properly fix customer units.
- Maintained relationships with local customers, to build loyalty, and respect.
Team Leader
Marine Corps Infantry - Fleet Antiterrorism Security Team (FAST)
Yorktown, VA
04.2021 - 03.2023
- Led, mentored, and supervised a 4-Marine fire team during high-risk security and anti-terrorism missions protecting critical U.S. military and government facilities worldwide.
- Demonstrated strong leadership and accountability by maintaining operational readiness, discipline, and performance standards for assigned personnel.
- Directed team movement, tactical positioning, and sector coverage during training and real-world security operations to ensure mission success and personnel safety.
- Provided leadership for junior Marines through training, coaching, and positive/negative feedback.
- Managed accountability and maintenance of weapons systems, communications equipment, and tactical gear valued at thousands of dollars.
- Demonstrated decision making and problem solving skills in fast paced, high pressure environments requiring rapid assessment and response.
- Built strong team cohesion and morale by building trust, communication, and accountability within the unit.
- Enforced safety standards, operational procedures, and compliance with military regulations during all missions and training exercises.
- Coordinated with squad leadership and command staff to implement security strategies and respond to evolving operational requirements.
Education
High School Diploma -
Carmel Catholic High School
Mundelein, ILSkills
- Problem-solving
- Thermo King unit installation
- Leadership & Team Management
- Personnel Supervision
- Risk Assessment & Safety Compliance
- Emergency Response & Crisis Management
- Decision-Making Under Pressure
- Conflict Resolution
- Situational Awareness
- Standard Operating Procedure (SOP) Compliance
- Equipment & Weapons Accountability
- Time Management & Mission Prioritization
- High-Stress Environment Performance
- Team Cohesion & Morale Building
- Performed preventive maintenance (PM) inspections including oil changes, belt replacements, filter service, and system performance checks
- Repaired and replaced compressors, alternators, starters, sensors, thermostats, and wiring harnesses
- Utilized Thermo King diagnostic software (Wintrac, EasyScan, YSAD, Evo Service Tool)and service tools to identify fault codes and system malfunctions
- Serviced and tested refrigerant systems, including leak detection, evacuation, charging, and system pressure verification
- Used E-tech Library, Asset Library, and Tavant, regularly
- Ensured compliance with EPA refrigerant handling regulations
- OSHA safety procedures and shop protocols
Certification
- Certi-Tech, Thermo King
- First Aid
- Forklift
- Yard Truck
- Oxy-acetylene torch
- EPA 608 (Universal)
- EPA 609
Timeline
Thermo King Technician
Transport Refrigeration Inc.
03.2023 - Current
Team Leader
Marine Corps Infantry - Fleet Antiterrorism Security Team (FAST)
04.2021 - 03.2023
High School Diploma -
Carmel Catholic High School