Quality control check, operate, troubleshoot, and maintain biomedical research equipment such as cytometer analyzers, mass spectrometers and cell sorters for scientific data and analysis
Create and implement investigative (analytic assay) procedures in laboratory in conjunction with
University of Rochester scientists to collect cell sample phenotypic data
Work jointly with external companies such as Praxair, Fluidigm, Biolegend and Airgas to obtain new devices and parts essential to lab functions
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Perform micro testing (a test for contamination in machine parts using reagents), lab decontamination after experiments involving testing of COVID samples, and autoclaving of reusable machine sheath fluid carboys and graduated cylinders
Customer Service Associate
Lowe's Home Centers, LLC
01.2021 - 06.2021
Assisting customers with purchases of patio furniture, power equipment, lawnmowers and trimmers, grills, chemicals, gardening equipment
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Down stocking merchandise using counterbalance forklift, Spot picker, Ballymore, and pallet jack equipment
Performing cash register operations and assisting customers in loading merchandise
Education
MBA - STEM Designation
University of Rochester, Simon Business School
Rochester, NY
01.2025
Bachelor of Arts - International Relations and, Japanese Language and Culture with Pre-Law