Zachary Parker
Manteca,USA
Summary
Proactive and security-focused IT professional with hands-on experience in network support, system administration, and IT operations. Possesses a foundational understanding of networking and security principles, validated by the CompTIA Security+ certification. Proven ability to troubleshoot complex issues, automate tasks with Python, and maintain system performance. Seeking to apply technical skills and a passion for cybersecurity to a Network Operations role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Branch Manager / System Admin
Nightsky Network LLC
- Managed and administered a hypervisor infrastructure, optimizing resource allocation and system performance for seamless service operation.
- Managed a comprehensive ticket system to address technical issues and support requests efficiently.
- Utilized Trello to manage and prioritize tasks, ensuring prompt resolution of issues.
- Responsible for system configuration, user support, and maintaining accurate technical documentation.
- Remote
IT Support Specialist
CrossLink
- Provided technical assistance and troubleshooting for software applications via phone and online chat.
- Developed automated Python scripts to perform common troubleshooting, decreasing resolution time by 35%.
- Collaborated with team members to effectively manage and resolve customer inquiries.
- Supported desktop, web-based, and hosted applications, contributing to the documentation of known issues.
Assistant Manager, IT & Operations
Domino's Pizza
07.2022 - Current
- Provided operational and network support by managing and configuring IT components, including point-of-sale (POS) systems and network hardware.
- Utilized a solutions-oriented approach to daily operations, ensuring seamless system functionality.
- Delivered training and guidance to new employees on operational procedures and standards.
Education
Bachelor's degree - Computer Science
California State University-Monterey Bay
12-2026
Associate of Science - Computer Science For Transfer
Modesto Junior College
Modesto, CA05-2025
Skills
- Networking: DNS, LAN, VLAN
- Security: Information Security, CompTIA Security
- Systems & Virtualization: VMWare, Hypervisor Infrastructure, Linux, Microsoft Windows, Active Directory
- Coding & Scripting: Python (Automation Scripting)
- Operations: IT Support, System Administration, Technical Documentation, Software Troubleshooting, Trello
- Databases: SQL
Certification
- CompTIA Security+ (June 2025 to Present)
- CompTIA A+
- Google IT Support Professional
- CompTIA IT Fundamentals+
- Driver's License
Timeline
Assistant Manager, IT & Operations
Domino's Pizza
07.2022 - Current
Branch Manager / System Admin
Nightsky Network LLC
IT Support Specialist
CrossLink
Bachelor's degree - Computer Science
California State University-Monterey Bay
Associate of Science - Computer Science For Transfer
Modesto Junior College
Links
https://obbytech.com
Similar Profiles
Crystal R PrayerCrystal R Prayer
Self-employed IBO/Home Agent/1099 at Crystal Prayer (Doing Business as Crystal Prayer/CRP Virtual Network LLC though the ARISE platform)Self-employed IBO/Home Agent/1099 at Crystal Prayer (Doing Business as Crystal Prayer/CRP Virtual Network LLC though the ARISE platform)
Bridgett OvertonBridgett Overton
Owner at Destiny Funds Network LLCOwner at Destiny Funds Network LLC
ANDREA RAMIREZANDREA RAMIREZ
Business Office Clerk at American Oncology Network, LLCBusiness Office Clerk at American Oncology Network, LLC
Zjon PlacideZjon Placide
CDL-A DRIVER & SAFETY LEAD at USFOODSCDL-A DRIVER & SAFETY LEAD at USFOODS
POOJA KAUR RANDHAWAPOOJA KAUR RANDHAWA
Certified Nursing Assistant at Garden City Health Care CenterCertified Nursing Assistant at Garden City Health Care Center