Zachary Pharr
Statesville,NC
Summary
Resourceful and adaptable individual with a diverse background in customer service and technical roles. Known for critical thinking and active listening, ready to leverage creativity and attention to detail to enhance client experiences.
Overview
9
9
years of professional experience
Work History
Animal Caretaker
Cool Critters Pet Sitters
10.2022 - Current
- Provides reliable care for pets, maintaining daily feeding, medication and exercise routine as per owner instructions, ensuring their safety, health and well-being.
- Keeps detailed logs and timely updates of daily activities for both house care responsibilities and pet care tasks.
- Built strong relationships and promoted a sense of security with repeat customers based on trustworthiness, being punctual, reliable and fulfilling all assigned duties.
Pest Control Technician
Killingsworth Environmental Of The Carolinas
01.2022 - 10.2022
- Conducted thorough inspections to identify pest issues and recommend appropriate treatment plans.
- Applied pesticides and treatments in compliance with safety regulations and environmental standards.
- Educated clients on pest prevention strategies and maintenance practices to reduce infestations.
Assistant Manager
Kona Snow Coffee Shop
12.2016 - 03.2020
- Maintained and operated espresso machines, blenders, and other equipment to ensure high-quality beverage preparation with attention to detail and presentation standards.
- Developed strong relationships with regular customers, promoting a positive environment and fostering loyalty and repeat business.
- Monitored inventory levels, placed orders, trained staff, developed marketing materials, improved website design increasing online presence.
Education
Certification - Cisco Certified Network Associate
Central Piedmont Community College
Charlotte, NC01-2026
Certification - Broadcast/Communications/Video Editing
Central Piedmont Community College
Charlotte, NC01-2024
Certification - Graphic Design
Coastal Carolina University
Conway, SCSkills
- Customer Relations
- Active Listening
- Critical Thinking
- Audio and Video Editing Skills
- Powerpoint, Excel, Photoshop, Illustrator, Premier Pro, Audacity
- Technical Support
Timeline
Animal Caretaker
Cool Critters Pet Sitters
10.2022 - Current
Pest Control Technician
Killingsworth Environmental Of The Carolinas
01.2022 - 10.2022
Assistant Manager
Kona Snow Coffee Shop
12.2016 - 03.2020
Certification - Cisco Certified Network Associate
Central Piedmont Community College
Certification - Broadcast/Communications/Video Editing
Central Piedmont Community College
Certification - Graphic Design
Coastal Carolina University