Co-Producer
Dordt University
01.2024 - 06.2024
Hi, I’m
Zachary Phillips
Summary
Proven ability to enhance customer experiences and foster teamwork, while leveraging creative vision. Familiarity with the following editing software: Avid Media Composer, Adobe AE, Adobe Illustrator, and CapCut Pro . Strong background in producing engaging content across various platforms. Skilled and knowledgeable with Black Magic Pocket Cinema Camera and equipment. Experienced leader within academics and athletics. Known for collaborative approach and commitment to excellence.
Work History
Daves Town Club
Customer Service
01.2022 - 08.2024
Job overview
- Exercised composure under pressure and in escalated customer service scenarios.
- Customer retention through attentive customer service and personalized interactions.
- Enhanced dining experience by providing exceptional customer service.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Lauren Phillips (Great Vibes Nutrition)
Barista
07.2020 - 08.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Dordt University
Co-Producer
01.2024 - 06.2024
Job overview
- Developed strong relationships, creating valuable networking opportunities for future projects.
- Conducted market research on audience preferences and industry trends to inform content creation decisions that resonated with target demographics.
- Marketing and distribution approaches
- Facilitated communication to synchronize work.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
Lauren Phillips (Great Vibes Nutrition)
Content Creator
06.2020 - 05.2024
Job overview
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Ensured timely publication of digital content by managing editorial calendars and coordinating with team members.
- Optimized content with key search terms to drive traffic and online visibility.
- Leveraged analytics tools to monitor website performance trends, making strategic adjustments as needed to improve user experience.
Tadd's Lighthouse
Direct Support Professional
02.2021 - 08.2021
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Education
Dordt UniversitySioux Center, IA
Bachelor of Arts from Digital Media Production
05-2025
University Overview
- 3.7 GPA
- Awarded NAIA Scholar-Athlete: 2024 & 2025
Skills
- Mastery of customer service
- Organizational growth
- Content development
- Video editing
- Workflow optimization
- Team player
- Relationship building
- Creative vision
- Crisis management
- Social media
Extracurricular activities
- Dordt University Cheer Team (2024 & 2025)
Team Captain 20205
2x Competitive Spirit Award:
An individual who always remained positive in competition by being a good sport, whether win or not. This cheerleader would always motivate the team for the next competition by helping to push the team to the next goal. This cheerleader was also a positive representative among other competing teams.
- University Of Jamestown Football (2019 & 2021)
Ultra-competitive athlete with outstanding relationship skills between teammates and coaching staff.
- Interests/Hobbies
Health & Wellness
Sports
Creative content
Fitness
Visual Design
Timeline
Customer Service
Daves Town Club
01.2022 - 08.2024
Direct Support Professional
Tadd's Lighthouse
02.2021 - 08.2021
Barista
Lauren Phillips (Great Vibes Nutrition)
07.2020 - 08.2024
Content Creator
Lauren Phillips (Great Vibes Nutrition)
06.2020 - 05.2024
Dordt University
Bachelor of Arts from Digital Media Production
Similar Profiles
Simon DunnSimon Dunn
1st Team Performance Analyst at Luton Town Football Club1st Team Performance Analyst at Luton Town Football Club
Asifur RahmanAsifur Rahman
General Secretary at Youth Club, Sector-12, Uttara Model TownGeneral Secretary at Youth Club, Sector-12, Uttara Model Town
Dylan NadolskiDylan Nadolski
Tennis Instructor at The Town ClubTennis Instructor at The Town Club
Kimberlee KurtzKimberlee Kurtz
Customer Service at WalmartCustomer Service at Walmart
Mosha KingMosha King
Customer Service at MASA Global, MASA MTS and MASA TRS Are Registered Trade Names andCustomer Service at MASA Global, MASA MTS and MASA TRS Are Registered Trade Names and