ZACHARY PIERCE
Sachse,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Technologically efficient and dependable.
Overview
5
5
years of professional experience
Work History
Tool Rental Associate
Home Depot
Lubbock, TX
12.2023 - 03.2024
- Assisted customers with selecting tools and equipment based on their individual needs.
- Provided technical assistance to customers regarding the operation of rental products.
- Maintained accurate records of all rentals, returns and payments received.
- Inspected returned tools for damage or wear and tear prior to re-renting them.
- Organized and stocked shelves with a variety of tools and supplies in an orderly fashion.
- Ensured that all equipment was clean, maintained, tested and in safe working condition before renting it out.
- Responded promptly to customer inquiries regarding product availability, pricing and returns policies.
- Demonstrated proper use of safety procedures when handling hazardous materials.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Adhered to company guidelines for quality assurance standards when conducting repairs on damaged items.
SALES ASSOCIATE
LOWES
06.2022 - 12.2023
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Met existing customers to review current services and expand sales opportunities
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Monitored service after sale and implemented quick and effective problem resolutions
- Drove store revenue by offering customers accessories and related purchases to complete selections
- Set and achieved company defined sales goals.
GROCERY STOCKER
UNITED SUPERMARKETS
10.2021 - 02.2022
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
- Helped customers locate desired items and transfer oversized items to vehicles
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
WAREHOUSE WORKER
AT HOME DÉCOR SUPERSTOR
05.2021 - 08.2021
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Loaded, unloaded, and moved material to and from storage and production areas
- Prepared orders for shipment by picking, packing, and labeling merchandise.
CASHIER
KROGER
06.2019 - 02.2020
- Used POS system to enter orders, process payments and issue receipts
- Replenished shelves regularly to meet customer demand and maximize sales
- Checked personal identifications during alcohol and tobacco sales
- Handled cash with high accuracy and took care to check bills for fraud.
Education
INFORMATION TECHNOLOGY -
TEXAS TECH UNIVERSITY
05.2025
HIGH SCHOOL DIPLOMA, Honors, AP, Dual Credit -
NORTH GARLAND HIGH SCHOOL
05.2020
Skills
- Sales Training
- Time Management
- Coding
- Technologically efficient
- Product and Service Sales
- Guest Relations
- Excellent People Skills
- Customer Service
- Equipment knowledge
Timeline
Tool Rental Associate
Home Depot
12.2023 - 03.2024
SALES ASSOCIATE
LOWES
06.2022 - 12.2023
GROCERY STOCKER
UNITED SUPERMARKETS
10.2021 - 02.2022
WAREHOUSE WORKER
AT HOME DÉCOR SUPERSTOR
05.2021 - 08.2021
CASHIER
KROGER
06.2019 - 02.2020
INFORMATION TECHNOLOGY -
TEXAS TECH UNIVERSITY
HIGH SCHOOL DIPLOMA, Honors, AP, Dual Credit -
NORTH GARLAND HIGH SCHOOL
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