Zachary Pugh

Work History

Gas Technician

Analog Devices

04.2022 - Current

Personally changed, maintained, qualled, and did extensive troubleshooting on a multitude of gas delivery systems. ie. Gas manifold panels, Gas manifold cabinets, VMB's, and took diligent care of bulk delivery systems as well.
Changed Non-hazardous and hazardous gases to support areas' tool needs, in a safe and effective manner.
Resolved problems, improved operations within group needs, and provided exceptional and timely service whenever engineers or other groups were in need.
Paid attention to detail while completing assignments such as rounds, gas changeouts, PMs, Quals, and other more individual tasks.
Completed intensive general labor tasks such as loading and unloading cylinders, cleaning up various gas farms, and operating heavy machinery, such as bulk systems and other tool-related parts.
Identified possible issues within our groups' process, analyzed information, and provided timely and efficient solutions to problems.
Learned and adapted quickly to plethoras of new technology and software/hardware applications.
Worked on, replaced, fixed, and troubleshot a series of vacuum pumps with a heavy focus on the ability to use hand tools, wrenches, allen keys, screws, bolts and other more mechanically inclined tools.
Performed general maintenance on ATLAS abatement systems, Neslab heat exchangers, CDO's. ETO racks. Including but limited to, taking apart, cleaning, fixing and rebuilding portions of these tools.
Met and exceeded standards for assigned job responsibility, raised standards for areas I was responsible for and brought closer to industry standard by reevaluating systems and processes already in place.
Solely monitored storage and inventory for a multitude of different gasses, from N2O, C2F6, Ammonia, Silane, to TEOS and WF6 in other groups.
Was forward thinking and eager to help, an create new rounds for CVD group as well as managing rounds for Plasma and Metals groups.
Took initiative and was one of the main factors in founding a new gas delivery group in the name of moving closer to the industry standard. Took large but necessary steps in order to maintain and manage new group responsibilities.
Personally trained and managed three new hires for the group on all of the job expectations and the daily task's all whilst managing my own as well.
Joined and excelled in ERT and safety classes as a level 3 ERT member, certified in CPR and AED usage.
Passed DHS background checks and worked closely with extremely hazardous materials whilst keeping a heavy priority on safety.
Was main and sole backup for shift leads, and more advanced technicians when they were on vacation/LOA and was reliably performing the extra tasks that were associated with them being OOO.
Worked effectively, efficiently, and safely in fast-paced work environments.
Ordered parts and maintained adequate inventory throughout a lot of different groups, tool sets, and applications.
Skilled at working independently and collaboratively in a team environment with easy to work with and not so easy to work with people.

TECHNICIAN

Portland Service Solutions

10.2021 - 03.2022

Maintained and upheld Intel imposed safety regulations in order to maximize and protect WIP production on assigned tool sets as well as floor safety regulations
Finished all training requirements second within the company, within two months and, got fully certified on TCB tool set
Prioritized quality assurance and problem resolution within LV.1 Operators responsibilities and took extra precautions whilst in training by making sure to escalate anything outside of the scope of my current knowledge
Diligently worked with team members, engineers and peer trainers to further supplement knowledge and technical skills
Paid special attention to others' mistakes and the resolutions to them in order to absorb and learn from them
Learned proper time management and opportunistic use of “down time” by obsessively looking for extra curricular supplements outside of normal training scope
Outside of work, paid special attention to team building and nurturing personal relationships with team members
In order to build communication skills within the shift, share knowledge and as a result improving productivity

FACTORY FLOOR OPERATOR

Oregon Beverage and Recycling Company

09.2021 - 10.2021

Took proper safety precautions whilst on the factory floor in order to promote safety among workers as well as eliminate the possibility of injury to self or others
Within the first month of work had already been recommended for two promotions for diligent and focused work ethic, as well as going above and beyond given responsibilities for assigned position
Used problem solving skills in order to fix/clean machines not operating properly or at full efficiency and gave insight and feedback to engineers and mechanics to further streamline production and communications
Worked the floor at times severely understaffed for production needs and personally handled unloading of four freight trucks ranging between 20,000-40,000 lbs
On occasion multiple shifts a week
Got certification and permits to handle large machinery, both ground and seated forklifts
As well as basic factory safety certification

CUSTOMER SERVICE

FRONT, Five Guys

12.2020 - 02.2021

Maintained customer satisfaction with on the spot forward-thinking strategies focused on addressing customer needs and wants
Recommended multiple Items available on the menu to customers, thoroughly explaining details
Worked front of house on days with 16,000$ in sales personally while answering the phone line and making all the shakes simultaneously
Provided primary customer support to internal and external customers in a fast-paced environment
Offering advice and assistance to customers, paying attention to special needs or wants.

BABYSITTING

05.2020 - 09.2020

Two children of ages 4 & 5 years twice a week this includes Maintaining a safe play environment
Dress children and change diapers
Observe and monitor children's play activities
Communicate with children's parents or guardians about daily activities, behaviors, and related issues
Sanitize toys and play equipment
Preparing food and serving meals and refreshments to children
Instruct children in health and personal habits, such as eating, resting, and toilet habits
Create developmentally appropriate lesson plans
Help children with homework and school work
Read to children and teach them simple painting, drawing, handicrafts, and songs.

TECH SUPPORT, CUSTOMER, Shop Builder

09.2019 - 06.2020

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
Troubleshot and diagnosed problems to accurately resolve a wide range of technical issues
Responded to telephone, email and in-person inquiries regarding software operation, use and repair
Trained users on how to operate the app and websites in multiple locations around the US
Explained technical information in clear terms to non-technical individuals to promote better understanding.

LANDSCAPER

06.2018 - 09.2019

Renovating new house inside and out included yard work of all kinds building new patio grounding, fence, shed, grass, over 200 different plants, water structure, patio furniture, painting, brick laying, and building brick bottom trails throughout the plants for efficient watering control.

Summary

Overview

Work History

Gas Technician

TECHNICIAN

FACTORY FLOOR OPERATOR

CUSTOMER SERVICE

Education

High School Diploma -

Skills

Extra curricular

Timeline

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