Zachary Reed
Des Moines,IA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Engineer
Paladin Technologies
06.2022 - Current
- Fielded user requests and queries to deliver troubleshooting services and implement corrective actions
- Project management when needed to complete projects in an efficient and timely manner
- Performing startup, testing, training, and closeout of all projects; assisting System Engineers in design, and other tasks as assigned by the Associate Director of Operations
- System start up, programming, and subsequent testing to ensure complete system compliance, performance, and completion
- Customer training and development of training documentation
- Assist with training technicians on security systems and installation techniques
- Daily communications with Project Manager on delays, requirements and general status of projects
Systems Specialist
CEC
02.2020 - 05.2022
- Fielded user requests and queries to deliver troubleshooting services and implement corrective actions
- Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations
- Configured hardware devices and software settings to optimize network performance
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Project Foreman
TEKsystems
09.2019 - 12.2019
- Managed sites by focusing on safety, operations and productivity
- Supervised projects to uphold schedule requirements and quality demands
- Communicated with employees to demonstrate high standards and mitigate issues
- Kept production team moving forward for progress in daily site operations
- Delegated duties to employees based on skillset
- Obtained specifications and directed work for construction crews.
Security Technician
Walsh Door and Security
12.2018 - 09.2019
- Worked with team members to install and maintain equipment
- Provided key information to customers, educating on equipment, products and services
- Repaired equipment with new parts and replaced inoperable items
- Dispatched to various sites to perform maintenance on failed equipment
Security Supervisor
Securitas Security Services USA, Inc
09.2016 - 12.2018
- Security construction manager for a Microsoft data center site.
Education
Associate in Communications -
DMACC
Des Moines, IA05.2010
High school or equivalent -
Valley High School
West Des Moines, IA05.2005
Certification
- Lift
- Lenel S2 (04/2022 - 05/2023)
- Avigilon
- Low Voltage License
- Genetec
- OSHA 30
- Hanwha
Workauthorization
Authorized to work in the US for any employer
Personal Information
- Willing To Relocate: Anywhere
- Title: Security Analyst, Project Engineering, Access control programming, Management, Technician
Timeline
Field Engineer
Paladin Technologies
06.2022 - Current
Systems Specialist
CEC
02.2020 - 05.2022
Project Foreman
TEKsystems
09.2019 - 12.2019
Security Technician
Walsh Door and Security
12.2018 - 09.2019
Security Supervisor
Securitas Security Services USA, Inc
09.2016 - 12.2018
Associate in Communications -
DMACC
High school or equivalent -
Valley High School
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