- I participate in a variety of outdoor recreational activities
- Exploring various forms of art, such as painting, collage, and creative writing, to nurture creativity and personal growth
- Learning new cooking techniques and expanding my culinary skills
- Historical Exploration
Zachary Reese
Waco
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty—track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate/Service Technician
Batteries Plus Bulbs
05.2024 - 08.2025
- Assisted customers in selecting appropriate batteries and bulbs for various applications.
- Managed inventory levels, ensuring stock availability and accuracy on the sales floor.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed transactions efficiently using point-of-sale systems while maintaining cash handling accuracy.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Store Manager
Twisted Root Burger Co
06.2023 - 06.2024
- Oversaw daily store operations, ensuring compliance with company policies and standards
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Managed inventory control, cash control, and store opening and closing procedures.
Kennel Technician
Happy Hounds Doggie Day Care
07.2022 - 05.2023
- Assisted in daily care and feeding of animals, ensuring health and well-being.
- Maintained cleanliness of kennel facilities, following safety protocols and sanitation procedures.
- Observed animal behavior to detect signs of distress or illness for timely reporting.
- Collaborated with veterinary staff to administer medications and perform basic health checks.
- Provided support during grooming sessions, enhancing animal comfort and hygiene.
Sales Associate
Office Depot Inc
10.2018 - 02.2021
- Maintained merchandise displays, promoting new products and seasonal promotions effectively.
- Collaborated with team members to achieve sales targets and improve store performance.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Arts - Liberal Arts
McLennan Community College
Waco, TX05-2027
Bachelor of Science - Psychology
South Plains College
Levelland, TXHigh School Diploma -
Midway High School
Waco, TX03-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Verbal/written communication
- Conflict resolution
Certification
- Certified smartphone repair technician, Batteries Plus - July 2024- current
Interests
Timeline
Sales Associate/Service Technician
Batteries Plus Bulbs
05.2024 - 08.2025
Store Manager
Twisted Root Burger Co
06.2023 - 06.2024
Kennel Technician
Happy Hounds Doggie Day Care
07.2022 - 05.2023
Sales Associate
Office Depot Inc
10.2018 - 02.2021
Associate of Arts - Liberal Arts
McLennan Community College
Bachelor of Science - Psychology
South Plains College
High School Diploma -
Midway High School