Summary
Overview
Work History
Education
Skills
Timeline
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Zachary Reynolds

Verona,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Kwik Trip
11.2021 - Current
  • Enhanced guest satisfaction by providing exceptional customer service at the front counter.
  • Assisting teamates to keep the bathrooms and store clean and stocked
  • Assisted guests with concerns, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

High School Diploma -

Verona Area High School
Verona, WI
06.2023

Skills

  • Guest Relations
  • Property Security
  • Data Entry
  • Customer Service
  • Guest Orientation
  • Payment Processing
  • Key Management System
  • Product Sales
  • Flexible Schedule
  • Documentation and Reporting
  • Guest Accommodations
  • Food and Beverage Area Setup
  • Cash handling experience
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Customer service orientation
  • Empathy and understanding

Timeline

Guest Service Representative

Kwik Trip
11.2021 - Current

High School Diploma -

Verona Area High School

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Zachary Reynolds