Jenna Acker
Verona,WI
Summary
LCSW with strong foundation in clinical practice and patient care. Skilled in therapeutic techniques, crisis intervention, and patient assessment. Known for collaboration within multidisciplinary teams, adapting to evolving needs, and delivering impactful results. Recognized for empathy, problem-solving abilities, and steadfast commitment to patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Clinician/Case Manager
Tellurian Behavioral Health
Madison, WI
08.2023 - Current
- Conduct comprehensive assessments to identify client needs and develop tailored treatment plans.
- Collaborate with multidisciplinary teams to coordinate care and ensure holistic support for clients.
- Implement evidence-based therapeutic techniques to enhance client coping strategies and emotional resilience.
- Assist clients with psychiatric rehabilitation and developing independence.
- Provide crisis intervention support, assisting clients in high-stress situations to achieve stabilization.
- Coordinate continued care and facilitate referrals to additional services.
- Maintain accurate documentation of client progress, treatment interventions, and outcomes in compliance with regulatory standards.
Assertive Community Treatment Intern
Milwaukee County Behavioral Health Division
Milwaukee, WI
09.2022 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in developing and implementing patient care plans to enhance service delivery.
- Worked on a multidisciplinary team to provide clients with holistic care based on an evidence based intervention (ACT).
- Utilized motivational interviewing, stages-of-change model, CBT, and other evidence-based practices.
Housing Intern
Wisconsin Community Services
Milwaukee, WI
01.2022 - 08.2022
- Assisted clients in obtaining safe/secure housing and connecting to other community resources.
- Facilitated communication between clients and service providers, ensuring needs were met effectively.
- Provided input on process improvements, streamlining workflows within the organization.
- Supported program staff with administrative tasks, enhancing operational efficiency.
Education
Masters of Social Work -
University of Wisconsin-Milwaukee
Milwaukee, WI08.2023
Bachelors of Science - Psychology, Criminal Justice
University of Wisconsin-Platteville
Platteville, WI05.2021
Skills
- Clinical documentation
- Motivational interviewing
- Multicultural competence
- Crisis management
- Trauma-informed care
- Substance abuse treatment
- Teamwork and collaboration
- Reliability
- Adaptability
- Problem-solving
Accomplishments
- Comprehensive Community Services (CCS) provider.
- Completed and obtained Youth Oriented and Substance Abuse Trauma Informed Care Treatment (YOSAT) certificate during MSW program.
- Assisted Mental Health Practitioner (MHP) in facilitating clinical supervision by leading discussions on social work concepts and adequate client care.
Certification
- Substance Abuse Counselor In-Training: 2024-03-21
- Licensed Clinical Social Worker: 2025-12-10
Timeline
Mental Health Clinician/Case Manager
Tellurian Behavioral Health
08.2023 - Current
Assertive Community Treatment Intern
Milwaukee County Behavioral Health Division
09.2022 - 08.2023
Housing Intern
Wisconsin Community Services
01.2022 - 08.2022
Bachelors of Science - Psychology, Criminal Justice
University of Wisconsin-Platteville
Masters of Social Work -
University of Wisconsin-Milwaukee