Zachary Roberts

Help plan and organize product video shoots. Edited and gave advice in the technical aspects of the video. Choose music and title of videos while also uploading to social medias.

• Disassembled computers to perform diagnostics and check for repair needs.
• Updated and installed new software on desktop and laptop computers to maintain latest technology.
• Researched and identified problems with computers and advised staff and clients on plans of action.
• Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
• Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.

• Oversee printing and encoding of RFID tags while working with customers to ensure customer satisfaction
• Ensure all RFID products are correctly encoded with the appropriate data using decimal or hexadecimal
• Worked with customers to ensure that their orders are encoded with correct printing format and encoding data
• Worked with the Vulcan Read & Write software to add needed features such as UPC conversion and updating any bugs that are found